Viewing 5 posts - 1 through 5 (of 5 total)
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  • November 14, 2019 at 11:13 pm #1157013
    pennywise1977

    Dear sirs,

    I need some help after updating my website to version 4.6.3.1.

    1. Issue:
    When I visit the site with my mobile phone, the mobile menu (Hamburger menu) is only a white page. The links are note visible.

    2. Issue:
    The Contact Form doesn´t work. Emails were not send, and I didn´t get an error message.

    3. Issue
    When I choose the Google font “Roboto”, nothing happens. How can I activate this font?

    Do you have an idea, how to debug/fix these issues.
    Thanks in advance.

    Best regards,
    Thorben

    November 16, 2019 at 3:25 pm #1157476
    Victoria

    Hey pennywise1977,

    Here are the docs for you:

    Contact Form

    Best regards,
    Victoria

    November 16, 2019 at 9:51 pm #1157543
    pennywise1977

    Hi Victoria,

    Thanks for your reply. In the meanwhile I could fix the problem with the burger menu by myself.
    But there are still the problems with the contact form. I checked all points you described.
    When I use Contact 7, the emails will be sent. How else can I debug this problem?

    The second problem is the font. I activated Arial, because Roboto is not working.
    I changed it one minute ago, and nothing happens.

    Could you please have a look?
    Thanks in advance.

    Best regards,
    Thorben

    November 19, 2019 at 9:23 am #1158063
    Wendy

    Having the same issue with the contact form. Checked all points in the documentation and emails are being sent with Contact Form 7 but nog through regular Enfold contact form.

    November 19, 2019 at 10:50 pm #1158304
    Basilis

    Hi,

    Please do create your own ticket, so we can be able to check this for you :)

    Best regards,
    Basilis

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