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  • #1112304

    Hello everybody – we just wanted to start a new test project on our server, installed wordpress (5.2.2) and enfold (4.5.2) – but instead of getting the usual Enfold homepage we get an error message reading “Die Website weist technische Schwierigkeiten auf.”

    This message keeps coming up even with all plugins deactivated – but disappears with any other template (e.g. Twenty Nineteen).

    So it seems like enfold has some trouble with the new version of WordPress.

    How can this be solved? Your help is very much appreciated.

    Kind regards, Michael

    #1112427

    Hey WerbeagenturSitekick,

    Which version of php are you running?

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1112850

    Good Morning!
    The page runs PHP 7.2 – Login Credentials for the Back-End are in the Private Content Section.
    Looking forward to your help!
    Kind regards, Michael

    #1112876

    Hi Michael,

    Thanks for the login details. First off, could you try updating the theme to the latest version (4.5.7) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1112896

    YES! That did it – thank you very much for your help! :)))

    #1113016

    Hi,

    Glad we could help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    Please bookmark Enfold Documentation for future reference.
    Thank you for using Enfold :)

    Best regards,
    Basilis

Viewing 6 posts - 1 through 6 (of 6 total)
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