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  • #530168

    Hi,
    just made clean WordPress 4.3.1 install after uploaded Enfold folder, activated Enfold template in Admin panel and trying to Import Demo under: Enfold > Demo import: Import: Startup Business Demo. Error: Importing didnt work! You might want to try reloading the page and then try again.
    Can`t find solution.

    #530277

    Hi artursl!

    Try again in another web browser.

    Send us a WordPress login if your still having trouble.

    Please make sure Enfold is updated to latest version, 3.3.2, and all plugins are deactivated while testing.

    Regards,
    Elliott

    #530599

    Still nothing. Are these php settings ok?

    #531250

    Hi!

    I thought 128MB memory limit would be fine, but maybe it would be good for you to test with 256MB, to see if things get better.

    If that does not help then try to delete all theme files via FTP and get a fresh copy from your themeforest account.

    Best regards,
    Andy

    #531365

    128mb worked well, thanks!

    #531366

    But next problem is with the links:

    #531389

    Sotty, works fine, htaccess wrongly prepared

    #531808

    Hi,

    So you got your problem fixed?

    Best regards,
    Rikard

    #535294

    Yes but Next problem appeared.
    Everything worked just great, created all needed pages with all info. Last page edited and published pretty fast, made about 5 saves, after that Avia Layout Builder isnt loading any content in it, only loading circle animates and thats it, also other buttont not working correctly. Made Revision backup, now all content dissappeared :( if I add new Post, then Avia Layout Builder loads normally. But when I try to create new Page – Avia not working :(

    #535560

    Labdien!

    The link you posted here – https://kriesi.at/support/topic/demo-import-problem/#post-531366 redirects me to another URL which is not using Enfold.

    Please make sure that you are using the latest version of Enfold which is currently 3.4.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/.

    Best regards,
    Yigit

    #535589

    Switched on back again.
    Found out that problem is on users level. So, created new account for you. Please login, go to Pages and create or edit page. Save it. After try to create or edit it once again – builder isn`t loading anymore. So, it loads only first time. If I create one more new account, it will work for it in Pages section also only 1 time.

    #536276

    Hi,

    I created a test page, /kriesi-test, and everything worked as expected after editing 3-4 times. What is the specific page you are having problems with? Please make sure that you are closing any added html markup properly:

    <strong>Bold text closed properly</strong>
    

    Regards,
    Rikard

    #536391

    OK, looks like works for new users, fixed!

    #537113

    Hi,

    Great, glad we could help :-)

    Cheers!
    Rikard

    #913878

    Hi,

    I am trying to install the Enfold Demo Theme to WordPress 4.9.4. The error says: Importing isn’t working! Try to refresh the page and try again!
    I have tried refreshing the page multiple times but the problem was still present. Kindly help me on this.

    #913907

    Hi,
    Please open a new thread so we can assist, we may want communicate in the Private Content area, but as this is not your thread you will not see what we write, nor will your info be private.
    When you do open a new thread, please include a admin login and ftp access in the private content area, and remind us that you want the 2017 Demo imported.
    Thanks for your patience and understanding.

    Best regards,
    Mike

    #1096128

    Hello,
    I write to you because I have the same problem.
    I downloaded the Enfold theme on my wordpress website.
    But I can not import the demo. Whenever I try to import the demo, I get an error message.
    Could you help me?
    Thank you

    Bonjour,
    Je vous écris parce que j’ai le même problème.
    J’ai téléchargé le thème Enfold sur mon site wordpress.
    Mais je n’arrive pas à importer la démo. Chaque fois que je tente d’importer la démo, on affiche une message d’erreur.
    Pourriez-vous m’aidez?
    Merci

    • This reply was modified 5 years, 7 months ago by Mike. Reason: remove password from public view
    #1096332

    Hi,
    Thank you for the login, but it seems it was in view of the public, I have redacted the info but I can not login so please check or recreate the user.

    Best regards,
    Mike

    #1125189

    Hello, I am getting the same issue, I have asked my hosting to change my settings to be about to import One Page Agency Demo and still not working. Any suggestions here?

    #1125271

    Hi,
    Thanks for the login, when importing the demo I see that you are getting this error:

    Failed to load resource: the server responded with a status of 500 (admin-ajax.php)

    Please try asking your webhost to check your PHP settings to see if the secure options are activated.
    “allow_url_fopen, “allow_url_include” and “register_globals” are “off”
    Try turning these “on”.
    Also, ask them to see if the server log has additional info on the error.

    Best regards,
    Mike

    #1215177

    Greetings, I am having trouble downloading the enfold demo, it generates the following error “importing didnt work”, I need help please.

    #1215195

    Hi,


    @Leunam1011
    Have you referred to this post – https://kriesi.at/documentation/enfold/import-demos/#troubleshoot? :)

    Best regards,
    Yigit

    #1222932

    Hi..

    I tried and followed the post above but none is working.. getting frustrated here with the new Enfold.

    Thank you,
    Dhanie

    #1222987

    Hi,

    @dhaniearie
    Please include an admin login & FTP access in the Private Content area so we can take a look, which demo are you trying to import?

    Best regards,
    Mike

    #1223266
    This reply has been marked as private.
    #1223381

    Hi,

    @dhaniearie
    thanks for the details, but they are not working for me. Note that it is for your cPanel webmail, is the cPanel login the same? Both failed for me. Which country are you logging in from? I can try a VPN to see if that helps, I did try “Latvia” but still couldn’t login.
    I will also need your WordPress login, do you login to your site through the cPanel?

    Best regards,
    Mike

    #1223383
    This reply has been marked as private.
    #1223594

    Hi Dhanie,

    Thanks for that, login details are working now. You need to have WooCommerce installed in order to install the Hotel demo as you can see under Enfold->Demo Import. Could you try installing WooCommerce first to see if that helps please? We can do it for you if you give us permission to do so.

    Best regards,
    Rikard

    #1223597

    Hi Rikard,

    I tried that too, by installing the woocommerce. The thing is, not just the demo hotel I tries to install, but the other demo themes it doesn’t work either, like one page resto demo and others. Always the same notifications.

    Thank you and looking forward to hear back from you.

    Best regards,
    Dhanie

    #1224269

    Hi,
    Sorry for the late reply and thanks for the WordPress login, please include FTP access so we can manually upload the demo to your site.

    Best regards,
    Mike

Viewing 30 posts - 1 through 30 (of 32 total)
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