Demo import issue – “Importing didnt work! you might want to try reloading the p

Hey Maiadetectives,

I tried the credentials you gave however it said that the password is incorrect for the given username, please check.
In the meantime, please try the Manual Demo Import: https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

Best regards,
Nikko

Hi Maiadetectives,

I was able to import the demo on your site however there are some issues because of some existing data, can you reset the site, you can use the plugin mentioned here: https://kriesi.at/documentation/enfold/import-demos/#remove-demo-data
Once it is reset, just let us know and we’ll try to re-import the demo.

Best regards,
Nikko

Hi Iulian,

Thanks for giving us admin access.
We have imported the demo to your site. Please review your site.
There are few things to note, first is that when trying to manually upload the image (1800px wide and 750px high), I got this error:

Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.

After few minutes the image was uploaded but some image sizes are missing.
In Enfold > Performance, Load only used elements does not work properly so I have to change it to Always load all elements, and Advanced Styling also does not seem to work properly (or maybe it takes time before some of these settings take effect properly).

Best regards,
Nikko

Hi Iulian,

You’re welcome :)
As for the error message, I don’t think there’s something you can do, but you can ask for assistance from your hosting provider.
This was the image I tried to upload and had an issue: https://kriesi.at/themes/enfold-law/wp-content/uploads/sites/78/2018/05/hero2-bw.png

Best regards,
Nikko