Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1193681

    Hi Kriesi,
    I have purchased another time the enfold theme because I like it, but now again the demo import doesn’t work. I tried the 2017 demo.
    Find attached the message i get.
    I reinstalled wp, I tried the advanced wp reset plugin.. I don’t have any idea anymore ;)
    Please let me know what to do. thanks a lot!

    #1193756

    Hey Susanna_Rana,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #1193758

    Hi Rikard, below you find the login:

    But attention: on the main site http://www.susannefroeschl.at/ is my adress, which should not be cancelled.
    I put the WP on a subdomain which i will later transfer to the main site.

    Thanks a lot!
    Susi

    #1193986

    Hi Susi,

    Thanks for that, I seem to be getting the same problem on my end. Could you try importing it manually to see if that works better please? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Rikard

    #1194340

    Hi Rikard,
    I did the import manually, (anyways I installed enfold by loading it up with Filezilla, so everything was already uploaded).
    But still the site views no pictures… ;(((

    any other idea? I really should start working on it. It’s the 3rd time I bought your theme and I would really appreciate working on it now ;)

    thanks again.
    Susi

    #1194373

    One thing again: I had a look to the mediathek, pictures are not visible… (see screenshot attached)
    but on filezilla they are on the site: (see other screenshot) please let me know what to do!

    Thanks again!
    Susi

    #1194382

    so, jetzt siehts so aus:

    #1194398

    I encreased in colaboration with domainfactory the memory size … but : no demo upload possible. Can i give you the credentials?
    Please let me know, i have to get this done before the weekend. :)

    Thanks Susi

    #1194556

    Hello?

    #1194665

    Hi,

    Thanks for the update. Are you working on two sites at the same time? I checked the staging site that you gave us login details to, and I can’t see any images in the WordPress gallery either. You are getting 403 errors on all the images. Please see private for an example. Could you try reaching out to your hosting provider to see if they know why the server is responding with that error code please? The 403 error basically means that you are not allowed to access the file in question.

    Best regards,
    Rikard

    #1194745

    Yes I am working on my page susannefroeschl.at (testseite.susannefroeschl.at) and on vienna-winter-trail.at for my client.
    I answered on the other thread.

    Cheers Susi

    #1194988

    Hi Susi,

    Thanks for the update. I read the other thread and it seems like everything is working as it should now?

    Best regards,
    Rikard

    #1195300

    Yes everything worked out, thanks :)

    Best regards,
    Susi

    #1195371

    Hi,

    Great, thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

Viewing 14 posts - 1 through 14 (of 14 total)
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