Viewing 14 posts - 1 through 14 (of 14 total)
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  • March 17, 2020 at 12:08 am #1193681
    Susanna_Rana

    Hi Kriesi,
    I have purchased another time the enfold theme because I like it, but now again the demo import doesn’t work. I tried the 2017 demo.
    Find attached the message i get.
    I reinstalled wp, I tried the advanced wp reset plugin.. I don’t have any idea anymore ;)
    Please let me know what to do. thanks a lot!

    March 17, 2020 at 10:45 am #1193756
    Rikard

    Hey Susanna_Rana,

    Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    March 17, 2020 at 11:01 am #1193758
    Susanna_Rana

    Hi Rikard, below you find the login:

    But attention: on the main site http://www.susannefroeschl.at/ is my adress, which should not be cancelled.
    I put the WP on a subdomain which i will later transfer to the main site.

    Thanks a lot!
    Susi

    March 18, 2020 at 4:50 am #1193986
    Rikard

    Hi Susi,

    Thanks for that, I seem to be getting the same problem on my end. Could you try importing it manually to see if that works better please? https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Rikard

    March 19, 2020 at 9:54 am #1194340
    Susanna_Rana

    Hi Rikard,
    I did the import manually, (anyways I installed enfold by loading it up with Filezilla, so everything was already uploaded).
    But still the site views no pictures… ;(((

    any other idea? I really should start working on it. It’s the 3rd time I bought your theme and I would really appreciate working on it now ;)

    thanks again.
    Susi

    March 19, 2020 at 11:46 am #1194373
    Susanna_Rana

    One thing again: I had a look to the mediathek, pictures are not visible… (see screenshot attached)
    but on filezilla they are on the site: (see other screenshot) please let me know what to do!

    Thanks again!
    Susi

    March 19, 2020 at 12:06 pm #1194382
    Susanna_Rana

    so, jetzt siehts so aus:

    March 19, 2020 at 12:52 pm #1194398
    Susanna_Rana

    I encreased in colaboration with domainfactory the memory size … but : no demo upload possible. Can i give you the credentials?
    Please let me know, i have to get this done before the weekend. :)

    Thanks Susi

    March 19, 2020 at 7:49 pm #1194556
    Susanna_Rana

    Hello?

    March 20, 2020 at 4:04 am #1194665
    Rikard

    Hi,

    Thanks for the update. Are you working on two sites at the same time? I checked the staging site that you gave us login details to, and I can’t see any images in the WordPress gallery either. You are getting 403 errors on all the images. Please see private for an example. Could you try reaching out to your hosting provider to see if they know why the server is responding with that error code please? The 403 error basically means that you are not allowed to access the file in question.

    Best regards,
    Rikard

    March 20, 2020 at 10:05 am #1194745
    Susanna_Rana

    Yes I am working on my page susannefroeschl.at (testseite.susannefroeschl.at) and on vienna-winter-trail.at for my client.
    I answered on the other thread.

    Cheers Susi

    March 21, 2020 at 3:53 am #1194988
    Rikard

    Hi Susi,

    Thanks for the update. I read the other thread and it seems like everything is working as it should now?

    Best regards,
    Rikard

    March 22, 2020 at 8:41 pm #1195300
    Susanna_Rana

    Yes everything worked out, thanks :)

    Best regards,
    Susi

    March 23, 2020 at 6:55 am #1195371
    Rikard

    Hi,

    Great, thanks for the update. I’ll close this thread for now then, please open a new thread if you should have any further questions or problems.

    Best regards,
    Rikard

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Viewing 14 posts - 1 through 14 (of 14 total)
  • The topic ‘Demo import Enfold 2017 does not work’ is closed to new replies.