October 7, 2019 at 10:41 pm #1145948
Very often my site loads the pages in a deformed way, the deformed header and without sidebar. Also upload an old version of my logo.
Please can you tell me what to do to correct this.
October 7, 2019 at 10:44 pm #1145949October 8, 2019 at 6:44 am #1146023
- This topic was modified 4 months, 2 weeks ago by Luis.
Sorry for the problem. Did you try to delete the old CSS and JS files under Enfold->Performance? Also, it looks like you have selected to load JS files in the footer? Try turning that off as well to see if it makes any difference.
RikardOctober 9, 2019 at 1:42 am #1146318
Delete the CSS was on, I turned it off and on again, and loaded JS files in the footer that was turned off.
I think it was an old cache or CSS issue, it is already working fine.
Thank you very much for answering.October 9, 2019 at 8:25 am #1146414
Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.
RikardOctober 9, 2019 at 3:49 pm #1146540
I have another question regarding the appearance of the credit card form shown on the page that is in the private one. I have consulted with the developers of the plugin of that application and they tell me that it is the CSS of the subject and they suggested I consult with you. How can you prevent the CSS of the theme from being applied to this part? Or if it is to be applied, I can modify it to my liking.
Thank you.October 10, 2019 at 10:28 am #1146802
Thanks for the link. What exactly are you looking to change on that page?
RikardOctober 10, 2019 at 3:40 pm #1146876
I wish I could change the appearance of the stripe credit card form for something like the example in the link.
I noticed today that the initial problem for which I opened the tikect is still there, it only happens to users not logged in so I thought it was solved, sorry. The theme is showing an old version on the pages.October 11, 2019 at 1:42 pm #1147123
Let’s stick to one problem at a time, if you have other problems then please create separate tickets for them. So you initial problem is not solved yet? Did you try to disable file compression and loading jQuery in the footer? You have to experiment with the settings to see which ones works with your site and which doesn’t.
RikardOctober 14, 2019 at 6:30 pm #1147885October 15, 2019 at 12:17 pm #1148042
I checked your website and attached a screenshot in private content field below :)
YigitOctober 15, 2019 at 5:47 pm #1148154October 15, 2019 at 6:22 pm #1148157
You are welcome! :)
For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)
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