Viewing 13 posts - 1 through 13 (of 13 total)
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  • October 7, 2019 at 10:41 pm #1145948
    Luis

    Hello friends,

    Very often my site loads the pages in a deformed way, the deformed header and without sidebar. Also upload an old version of my logo.

    Please can you tell me what to do to correct this.

    Thank you

    • This topic was modified 5 years, 1 month ago by Luis.
    October 7, 2019 at 10:44 pm #1145949
    Luis
    This reply has been marked as private.
    October 8, 2019 at 6:44 am #1146023
    Rikard

    Hi,

    Sorry for the problem. Did you try to delete the old CSS and JS files under Enfold->Performance? Also, it looks like you have selected to load JS files in the footer? Try turning that off as well to see if it makes any difference.

    Best regards,
    Rikard

    October 9, 2019 at 1:42 am #1146318
    Luis

    Hi,

    Delete the CSS was on, I turned it off and on again, and loaded JS files in the footer that was turned off.

    I think it was an old cache or CSS issue, it is already working fine.

    Thank you very much for answering.

    October 9, 2019 at 8:25 am #1146414
    Rikard

    Hi,

    Great, I’m glad that you got it working. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    October 9, 2019 at 3:49 pm #1146540
    Luis

    I have another question regarding the appearance of the credit card form shown on the page that is in the private one. I have consulted with the developers of the plugin of that application and they tell me that it is the CSS of the subject and they suggested I consult with you. How can you prevent the CSS of the theme from being applied to this part? Or if it is to be applied, I can modify it to my liking.

    Thank you.

    • This reply was modified 5 years, 1 month ago by Luis.
    October 10, 2019 at 10:28 am #1146802
    Rikard

    Hi Luis,

    Thanks for the link. What exactly are you looking to change on that page?

    Best regards,
    Rikard

    October 10, 2019 at 3:40 pm #1146876
    Luis

    I wish I could change the appearance of the stripe credit card form for something like the example in the link.

    I noticed today that the initial problem for which I opened the tikect is still there, it only happens to users not logged in so I thought it was solved, sorry. The theme is showing an old version on the pages.

    October 11, 2019 at 1:42 pm #1147123
    Rikard

    Hi,

    Let’s stick to one problem at a time, if you have other problems then please create separate tickets for them. So you initial problem is not solved yet? Did you try to disable file compression and loading jQuery in the footer? You have to experiment with the settings to see which ones works with your site and which doesn’t.

    Best regards,
    Rikard

    October 14, 2019 at 6:30 pm #1147885
    Luis
    This reply has been marked as private.
    October 15, 2019 at 12:17 pm #1148042
    Yigit

    Hi,

    I checked your website and attached a screenshot in private content field below :)

    Best regards,
    Yigit

    October 15, 2019 at 5:47 pm #1148154
    Luis

    Thank you

    October 15, 2019 at 6:22 pm #1148157
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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Viewing 13 posts - 1 through 13 (of 13 total)
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