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Using WordPress with Enfold Theme, go to Dashboard upper left. Click on website name, click on customize and a bunch of code comes up with FATAL ERROR. WordPress says to contact developer. Siteground says to contact developer. Site seems to work fine but cannot be changed due to Customize command disabled.
Hey davidraymcclain,
Sorry for the problem. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update. If that doesn’t help then please include admin WordPress login details in private, so that we can have a closer look.
Best regards,
RikardHi,
Thanks for that. After logging in it’s asking for a confirmation code though:
An Authentication Code has been sent to the email address associated with your account. Look for an email with “Login Authentication Code” in the subject line.
Could you share that as well please?
Best regards,
RikardHi,
Thanks for that, it doesn’t seem to be working though:
ERROR: Invalid Authentication Code.
Best regards,
RikardHi,
Thanks for that. Could you try updating the theme to the latest version (4.7.6.4) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.
Best regards,
Rikard
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