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  • #1404527

    Good morning,

    I have just purchased your Enfold theme but unfortunately it does not work properly.

    This is the main problem: the images I put in the Mansory gallery cannot read the custom link.

    Instead of going to another page the Mansory gallery opens the image despite there being a reference link.

    Thanks
    Tiziano

    #1404578

    Hey Tiziano,

    I’m not sure that I fully understand the problem you are having, could you post a link to where we can actually see it please?

    Best regards,
    Rikard

    #1404586

    Hi,

    to explain myself better, I have prepared two images but I don’t know where to send them to you.

    #1404630

    Hi,
    To add a screenshot please try using an Screenshot service and pasting the image URL in your post.

    Best regards,
    Mike

    #1404632

    Good evening,
    this is the problem I had when updating your theme to the latest version.
    I have never had this instability in the past.
    I’m wondering if the cause of it all stems from three infected files I found and deleted a long time ago, this happened last year due to a malicious attack.
    Thanks

    https://img.savvyify.com/image/Errore.aQO1
    https://img.savvyify.com/image/Link-foto.a1ul

    #1404639

    Hi,

    Thank you for the screenshots.

    You have to set the Advanced > Link Settings > Image Link settings to the second or third option in order to utilize the custom link. By default, the items in the Masonry Gallery will open in a lightbox to enlarge the image.

    Best regards,
    Ismael

    #1404653

    Good morning,

    thank you for solving my problem, unfortunately I made a bit of a mess because everything worked fine before.

    I have another request regarding the menu, should I open another ticket?

    Thank you

    #1404717

    Hi,
    Glad Ismael could help, please ask questions for a different topic in a new thread so each thread will stay on topic and be easier to follow. Thank you for using Enfold.

    Best regards,
    Mike

    #1404728

    Thank you for helping me in a quick and easy way.

    Greetings
    Tiziano

    #1404735

    Hi,
    Glad we were able to help, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

Viewing 10 posts - 1 through 10 (of 10 total)
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