Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 3, 2025 at 9:38 pm #1480737
    sitadi

    Hi,
    I created a CPT (communes), and I activated AVIA BUILDER to use it in my CPT but when I create a new page in my CPT Communes, I see the 2 text boxes: with and without builder (see attached) and when I view the page online, the elements registered in the area built with the builder, nothing is displayed and elements disappear when I return to the page builder.
    Can you tell me what I set up wrong?
    Thank you in advance,

    April 4, 2025 at 5:22 am #1480746
    Ismael

    Hey sitadi,

    Thank you for the inquiry.

    The site contains an older version of the theme. Please update to version 7.1 via FTP, then enter the name or slug “communes” in Enfold > Layout Builder > Activate Your Custom Post Types For ALB. This will enable the Advanced Layout Builder for the custom post type Communes.

    — https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
    — https://kriesi.at/documentation/enfold/intro-to-layout-builder/#alb-for-any-post-type

    Best regards,
    Ismael

    April 4, 2025 at 9:38 am #1480758
    sitadi

    Hi Ismael,

    Thank you for your answer.
    I just updated the theme and I had already enter the name or slug “communes” in Enfold > Layout Builder > Activate Your Custom Post Types For ALB. Please find below what’s wrong :

    I have already tried to enter texts in both areas but when I publish, the elements in the area built with AVIA BUILDER are not displayed.

    Thank you for your help,
    Best regards

    • This reply was modified 3 weeks, 1 day ago by sitadi.
    April 7, 2025 at 7:19 am #1480910
    Ismael

    Hi,

    We disabled the Classic Editor and the Draw Attention plugin. You don’t need the Classic Editor because this setting can already be configured in Enfold > Theme Options > Select Your Editor. The second plugin generates a script error, so we temporarily disabled it.

    We created a new Commune post and switched to the Advanced Layout Builder. Please check the private field.

    Also, make sure that the query parameter &classic-editor=1 is not included in the URL. Try accessing the Commune posts directly from the dashboard instead of using the link above.

    View post on imgur.com

    Best regards,
    Ismael

    April 7, 2025 at 8:13 am #1480914
    sitadi

    Hi,
    Thank you for your reply.
    It works, thank you! However, the layout of the layout blocks is now shifted to the right, off the screen, they are displayed above the right banner which allows the publication among other things, of the page. Attached is a screenshot to help you better understand the problem.

    Regarding the Draw Attention plugin, is there a way to make it work with Enfold?

    • This reply was modified 2 weeks, 5 days ago by sitadi.
    April 7, 2025 at 8:30 am #1480917
    Ismael

    Hi,

    Thank you for the update.

    We can’t reproduce the same layout issue on our end. Please check the screenshot. Are you using Safari? Try testing it on different browsers. You may need to contact the plugin developer for additional assistance regarding the Draw Attention plugin.

    Best regards,
    Ismael

    April 7, 2025 at 8:37 am #1480918
    sitadi

    Yes, I use Safari and I just noticed that this error does not happen on Google Chrome, thank you!

    April 8, 2025 at 5:46 am #1480972
    Ismael

    Hi,

    Great! Good to know. Let us know if you have more questions. Have a nice day.

    Best regards,
    Ismael

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