Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 12, 2018 at 3:49 pm #1008987
    Maskenzauber

    Hi
    what ever i do – CSS rules are not working.

    Task: Remove the logo
    CSS (working in Firebug):
    div .logo {display: none !important;}

    It does NOT work when adding to my CSS (nor any other CSS version does the trick).
    1: Yes – CSS rule is IN the CSS-file
    2: Yes – CSS file is ON the server
    3: No – i have no caching-plugin
    4: Yes – i cleared my browsercache
    5: No – i cant give you access

    ????
    Maren

    September 13, 2018 at 6:02 am #1009221
    Rikard

    Hi Maren,

    Please send us a temporary admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    September 20, 2018 at 8:47 pm #1012459
    Maskenzauber

    Did you read my post?
    Sure?
    Also point 5?

    September 20, 2018 at 9:09 pm #1012462
    Jordan Shannon

    Hi,

    If you have already added custom css, please make sure that it is formatted correctly. Broken css can prevent most everything that comes after it from running.

    Best regards,
    Jordan Shannon

    September 20, 2018 at 9:10 pm #1012463
    Jordan Shannon

    Hi,

    If you’re not able to give us access that’s understandable but it greatly limits how much we can do.

    Best regards,
    Jordan Shannon

    September 21, 2018 at 6:29 pm #1012858
    Maskenzauber

    Is that fixed somewhere in your TOS?
    “No access – no support”?

    September 21, 2018 at 6:35 pm #1012860
    Jordan Shannon

    Hi,

    It’s not “no-access-no support”, however if we are not able to visually see the issue it makes it quite tough. That CSS you pasted should work, but if its not we have to be able to see why.

    Best regards,
    Jordan Shannon

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