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  • #988690

    First of all, I would like to say, that I understand, that my problem may be not the Enfold theme problem. But as I am not experienced coder I don’t even now is my problem appears because of WP, theme or bad code. So:

    1. My customer wanted to redirect all his mobile visitors at the custom accordion – code we found thanks to google.
    2. All worked fine till we added additional info under this accordion.
    3. Our accordion at some cases started to scroll page down to the bottom.For example (pls. see: http://dbuve.lv/accordion-before/ )
    3.1.If we press “Par Klīniku” then “Musu Komanda” we see long text we go to the bottom and want to press next element “Ginekologija” do like that all ‘thing’ goes very down that is not acceptable (wee see just dogs).
    So my question is – if there is a way to hold page at the specific point – for viewer to see the subtabs of “Ginekologija”.
    One more important thing to remember – we view this through mobiles, so what at the wide desktops is ok, is very bad at the mobile phone.
    May be there just simple mistake or smth other i don’t see?

    • This topic was modified 6 years, 4 months ago by Max Miko.
    #989190

    Hey MAKSIMS,.

    Thank you for using Enfold.

    I can’t reproduce the issue on a browser emulation as expected. Where did you get the custom accordion? Please provide a link to the source so that we could check the documentation.

    Best regards,
    Ismael

    #990209

    Hey Ismael,

    Thank you for your response!
    I created video to explain the problem. Please see here https://goo.gl/8qwY2F

    This is other accordion i tested – same problem. Files can be found here: https://github.com/mlbd/jpix

    I tested this new accordion (you see at video) at my WAMP with another theme, almost no plugins, fresh WP – same result. I don’t know may be accordions don’t work in other way.

    I would like to clarify: before ask help to you i tried to find answer at Google, Stack Overflow – no luck.

    #990715

    Labdien!

    I can reproduce the issue on my iphone. However i think you could use Enfold’s Accordion element instead – https://kriesi.at/documentation/enfold/accordion/ and you would not experience such issue.

    I also noticed you are not using the latest version of the theme. Since we have made major changes on the theme, we would recommend you to delete Enfold theme and re-install it, preferably via FTP – https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#reinstall-or-update-using-ftp

    Best regards,
    Yigit

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