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Have tried everything.. active API Key… billing set up… , credentials are fine… but will not connect.. from the Google Services tab in Enfold.. any help please?
Bill
Hey web_star157_,
Please send us a temporary WordPress admin login and login URL so that we can have a closer look. You can post the details in the Private Content section of your reply. Also please point out where you are using the map on your site.
Best regards,
RikardHi web_star157_,
Please have a look at the docs here
https://developers.google.com/maps/documentation/javascript/error-messages#api-not-activated-map-errorIf you need further assistance please let us know.
Best regards,
VictoriaHi,
I see that you are running an old version of the theme, could you try to update to the latest version (4.5.7) to see if that helps please? The update to 4.5.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.
Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/
Best regards,
Rikard
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