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Hey sbott,
Thank you for the inquiry.
You may have set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first and second option, allowing external services to run without user consent or without opting in. You have to set the cookie behavior to the third or fourth option to block the tracker.
We tried to login to the site, but the credentials above did not work. Please check the info carefully, or provide another admin account.
Best regards,
IsmaelHi,
Thank you for the update.
We tried to login to the site using the default login and dashboard URL, but they redirect to a 404 page (not_found). Did you change the login URL? Please include the link in the private field.
Best regards,
IsmaelHi,
Thank you for the info.
The link above just redirects to the home page, sadly. Would you mind disabling the security plugin temporarily so that we could access the site properly?
Best regards,
IsmaelHi,
Thank you for the update.
It seems to be working properly on our end. Google Analytics is disabled by default, and the tracker only loads after we enabled it in the privacy modal popup window as you can see in the screenshot below.
Screenshot: https://imgur.com/VOy2Osf
If the tracker is enabled, there should be a request from the analytics script, which collects data from the site, but since the tracker is blocked by the privacy option, the script that is supposed to collect data is not loaded.
Best regards,
IsmaelHi Ismael,
vielen Dank für Dein Feedback. Ich möchte aber, dass Google Analytics aktiviert ist, wenn der User auf die Seite kommt. Wenn er dann Google Analytics über die Einstellungen deaktiviert, soll der Tracker deaktiviert werden. Dies funktioniert aktuell nicht bzw. ist der Tracker immer noch aktiv nach Deaktvierung.Hi,
Thank you for the update.
If you want the tracker to automatically work on page load, set the Cookie Handling > Default Cookie Behavior to the first or second option. User can then manually opt out or disable the tracker from the modal popup window if they want to.
Best regards,
IsmaelHallo Ismael,
vielen Dank für deine Antwort. Das Problem ist, wenn ich Google Analtytics deaktiviere, ist das Cookie noch immer aktiv.
Viele GrüßeHi,
Thank you for the info.
How do you check this? Please provide a screenshot using imgur or dropbox. On our end, only the aviaPrivacyGoogleTrackingDisabled is added to the local storage when we disable google analytics tracker in the privacy modal popup window. This cookie prevents the analytics script from loading.
Best regards,
IsmaelHallo Ismael,
ich habe Dir mal einen Screenshot von meinem Browser eingebunden.Ich habe den Google Analytics Button deaktiviert. Bei den Cookies verändert sich bei mir nichts. Vielleicht lese ich die einzelnen Cookies auch falsch. Wäre toll, wenn Du mir kurz ein Feedback schicken könntest, woran ich es sehe, dass das Google Analytics Cookies deaktiviert ist.
Ich habe in den Einstellungen den Cookies Button am Anfang akzeptiert. Wenn der User es möchte, kann er über die Einstellungen Google Analytics deaktivieren.
Hi,
Thank you for the screenshot.
Have you tried deleting it manually before? It is possible that the ga cookie is already in the browser’s local storage before you configured the privacy options. Please note that the theme will not delete the cookie automatically, so you will have to manually delete it this time. The cookie should not be added again, unless you or the user enable it from the privacy popup.
Best regards,
Ismael
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