April 8, 2020 at 2:19 pm #1201914
Is there any way that I can completely turn off all cookies? I can see that you can set a specific message if you enable them and there are many options. Is it enough that I have turned off the cookie consent message?
KathrynApril 14, 2020 at 12:42 pm #1203546
Thank you for using Enfold.
Does the site contain elements like maps, contact form with spam protection or videos? These elements generate their own cookies on page load. Enabling the cookie consent bar will actually help prevent these elements from generating the cookies as long as the Default Cookie Behavior is set to the third option.
IsmaelApril 14, 2020 at 1:51 pm #1203577
Thanks for your reply.
KathrynApril 14, 2020 at 2:40 pm #1203600
Apologies, I’ve just read the privacy shortcodes notice in the Privacy and Cookies section of the them.
KathrynApril 14, 2020 at 6:21 pm #1203704
Did you get it working for you or do you need more help?
VictoriaApril 14, 2020 at 7:29 pm #1203731
I think so. I’m just waiting for my client to let me know that she’s happy with it. The settings work fine on a big screen but it looks a bit weird on a mobile. I can view it in responsive mode through my browser and it looks good but when I view on an actual mobile device it looks disjointed. I wonder if I’m missing a setting somewhere?
KathrynApril 17, 2020 at 6:43 am #1204604
Are you referring to the cookie consent bar? Could you provide a screenshot of the issue? You can just disable the cookie consent option if the site doesn’t contain any of the elements that we mentioned above. The theme itself doesn’t generate any cookies, at least nothing that collects data from the visitors, aside from a few cookies that it uses to extend a particular functionality such as the breadcrumb.
IsmaelApril 17, 2020 at 3:52 pm #1204739
I was referring to the modal window, accessed from the cookie consent bar. I have tried clearing the browser cache on my phone and it all seems ok now.
Many thanks for your response.
KathrynApril 18, 2020 at 5:02 pm #1205018
Did you need additional help with this topic or shall we close?
Jordan ShannonApril 18, 2020 at 5:05 pm #1205029April 18, 2020 at 5:13 pm #1205037
The topic ‘Cookies and Privacy Notice’ is closed to new replies.