Cookie Consent causes mistake - Support | Kriesi.at

Viewing 6 posts - 1 through 6 (of 6 total)

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Posts
October 11, 2019 at 3:52 pm #1147144

Bikul
Participant

Hello,

I use the plugin “Real 3D Flipbook” on this portfolio-page:
https://abholte-media.com/portfolio/so-wohnt-der-depp/

The flipbook did not show up on IOS mobile, so I contacted the support, who told me there is a mistake in Enfold script
“avia-snippet-cookieconsent.js”

So I deactivated the cookie consent in Enfold settings and it worked in IOS mobile.

What can I do, as I want of course use the cookie consent?
Thank you for Help!
Bernd

October 13, 2019 at 4:35 am #1147488

Rikard
Keymaster

Hey Bernd,

Sorry for the problem. Could you try this solution posted by Günter to see if that helps please? https://kriesi.at/support/topic/cookie-consent-bar/#post-1146123

Best regards,
Rikard

October 13, 2019 at 9:40 am #1147523

Bikul
Participant

sorry, that does not work…

October 13, 2019 at 2:08 pm #1147577

Günter
Keymaster

Hi,

Please try to replace

enfold\js\avia-snippet-cookieconsent.js

with

https://github.com/KriesiMedia/enfold-library/blob/master/temp_fixes/Enfold_4_6_3/avia-snippet-cookieconsent.js

Do not forget to make a backup for fallback, clear server and browser cache.

Best regards,
Günter

October 13, 2019 at 3:33 pm #1147582

Bikul
Participant

Hey Günter!

that works

thank you very much!
Bernd

October 14, 2019 at 4:41 am #1147685

Rikard
Keymaster

Hi Bernd,

Great, I’m glad that you got it working and sorry for the problem, this will be included in the next release of the theme.

Best regards,
Rikard
Author

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