Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • December 12, 2019 at 8:03 pm #1165318
    blizzmarketing

    I am getting the following error when I have the cookie consent message enabled. When it is enabled, the map and Ninja Form disappear. I have included a screenshot of what the website and error in the private content area. I have also included url below where it is showing the error. This seems to only happen in Safari but I have had reports of the recaptcha not showing up in other browsers as well.

    TypeError: undefined is not an Object. (evaluating ”msTrackingProtectionEnabled’ in window.external’)
    curl ‘https://jacksonvilleoregon.com/wp-content/themes/enfold/js/avia-snippet-cookieconsent.js?ver=4.6.3.1’ \
    -Xnull

    Thanks for any help!

    December 15, 2019 at 11:19 pm #1166186
    Basilis

    Hey blizzmarketing,

    Yea, this is happening because the map is served from the google URL and cookies not allow to read this.
    The NinjaForm Map developers need to fix this so they are compatible with GDPR :)

    Best regards,
    Basilis

    December 18, 2019 at 5:03 pm #1167373
    blizzmarketing

    Hi, the map on the page is an Enfold map. I am not using Ninja Forms maps. I am only using Ninja Forms for the form and recaptcha.

    Thanks for your response!

    December 18, 2019 at 5:06 pm #1167376
    Yigit

    Hey,

    We have fixed the issue already and it will be included in Enfold 4.6.4 which we are going to release after holidays.
    However Enfold 4.6.4 Beta version is available and i attached it in private content field below.
    You can check out this post for change log – https://kriesi.at/support/topic/enfold-upcoming-fixes/#post-1141048

    Regards,
    Yigit

    December 18, 2019 at 5:29 pm #1167391
    blizzmarketing

    Thank you so much! Happy Holidays to you and your team!

    December 18, 2019 at 5:34 pm #1167395
    Yigit

    Hi,

    You are welcome!

    Happy holidays to you as well :)

    Best regards,
    Yigit

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Cookie Consent Breaking Form and Map in Safari’ is closed to new replies.