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  • #1406542

    I am using the Enfold Masonry Gallery extensively on this site and on all of the Portfolio pages when you first load the page, the content underneath the Masonry Gallery does not appear (the page appears blank under the gallery). If you click refresh, the page loads correctly the second time. I have duplicated this on multiple computers although the site seems to load correctly on phones.

    #1406606

    Hey AndrewRice71,
    I checked your page on Windows in Chrome, Firefox, & Edge and with Mac in Safari, Chrome, Firefox and the Masonry Gallery and the content below it showed in all cases. I also tested reloading the page to see if any extra content became visible, but I didn’t see any. Please see the screenshot in the Private Content area.

    Best regards,
    Mike

    #1406611

    I’m sorry, my initial post was not clear. It is not the Portfolio page itself, it is every Portfolio page that is linked on the page:

    etc.

    #1406630

    Hi,

    Thanks for the update. Could you try updating the theme to the latest version (5.6) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    #1407482

    Hi
    The theme has been updated to 5.6.2 and the issues is still persistent.

    Thanks
    Andy

    #1407628

    Hi Andy,

    Thanks for the update. I’m not sure if I’m missing something obvious here, but everything seems to be working as it should on my end. Did you try loading the site in an incognito or private browser window? If that doesn’t help, then a screen recording of the problem might help us understand it better.

    Best regards,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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