Contact submit button stuck on 'Authenticating' with Captcha v3

Hi Basilis,

Thanks for the offer. Please provide me with an email address and I can create a temp login for you. I already created one for (Email address hidden if logged out) but I doubt details would have gone to you.

• This reply was modified 5 years, 8 months ago by nestormakhno.

Does https://kernowdesign.com/wp-admin/ get you where you need to be?

Well I am stumped as to why that should be.. I am using WP’s hosting, so did you actually try logging in through their address?

I have regenerated the p/w as well – see the PM

Invite sent to (Email address hidden if logged out) to grant admin login

I will do that but please don’t blame me if we return to the problem of it being a wordpress.com page that you are redirected to for login.

To clarify. The reason I created the WP.com login, which sends the email invite, rather than setting p/w is because that is what I was advised to do by WP support. We did not touch on the subject of how to disable wp.com redirect as this way seemed to be the quickest way to get you set up. I was unaware that you did not have access to the email account you gave me.

*BUMP* – this login appears to work ^

WP Support are on it – they asked….

Could you please confirm if they say that when they log in, they don’t see WP-admin as the first dashboard?

Incidentally, primary domain is kernowdesign.com and I did not pay for, or set up, any kind of redirect

• This reply was modified 5 years, 8 months ago by nestormakhno.

..anyway – the upshot of my conversation with the happiness engineer (lol) is this…

is it mandatory for all users’ accounts to go through wordpress.com on any WP site, or just those which are hosted by you?

WP = Only sites that are hosted on WordPress.com

Right – well, sadly the simple solution to the problem seems clear

WP = To learn about the differences between the two versions of WordPress (.com and .org), please see this guide: https://en.support.wordpress.com/com-vs-org/

OK – well that is really annoying as, thru spending a lot of money on .com hosting and it is actually preventing me from doing stuff which is very easy with the wordpress.org version

WP = On WordPress.com is more easier, as you just add existing username and you don’t need to administer their accounts, reset their passwords, or manage security and roles. This is all done by them on their accounts.

So it looks like the only way around this is to switch my hosting and use the WP.org version or for you guys to give me an email address to which you actually have access (or the username of an existing WP.com account) so I can add/invite you.

So could you please provide me with a username or email, so that I can do this…
Inviting Contributors, Followers, and Viewers

I’m hoping this will bring an end to this problem.

• This reply was modified 5 years, 8 months ago by nestormakhno.

Hi Victoria, Thanks for looking at this for me. I do appreciate you guys’ input.

That works fine.

• This reply was modified 5 years, 8 months ago by nestormakhno.

Hi Rikard,

I actually noticed that the contact form does not appear to be sending an email to the recipient addresses, though the sender does get a “Thanks for your message” response. I am wondering if this is due to the fact that wordpress handles site emails through its servers. (see screenie highlight)

TBH I have had enough of WP’s hosting and am in the process of migrating to my own server. At that point a lot of the issues I have had (log-ins etc,) will hopefully be a thing of the past.

I will not pursue this issue until I have migrated; if it still happens I will raise a new ticket/start a new thread.