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  • November 7, 2019 at 8:27 am #1154560
    jamesbarren

    To whom it may concern,
    For some reason I have not received ANY emails from any of the forms on my website since November 3rd??? Before November 3rd, I would receive inquires almost immediately when people filled them out on my site playhousenightclub.com (I personally even tested EVERY form; filling each form out but never receive both the submitted inquiry nor confirmation email that it was sent after I submit it??? PLEASE PLEASE PLEASE HELPPPP!!! I have no idea what happened and why none of the forms no longer work?? Hope to hear from you soon,
    James Barren

    Home

    November 8, 2019 at 4:20 am #1154827
    Rikard

    Hey jamesbarren,

    Sorry for the problem, did you go through the suggestions listed here? https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-. If that doesn’t help then please post admin login details in private so that we can have a closer look.

    Best regards,
    Rikard

    November 8, 2019 at 7:35 am #1154867
    jamesbarren
    This reply has been marked as private.
    November 8, 2019 at 7:59 am #1154869
    jamesbarren
    This reply has been marked as private.
    November 8, 2019 at 8:01 am #1154870
    jamesbarren
    This reply has been marked as private.
    November 9, 2019 at 3:44 am #1155139
    jamesbarren
    This reply has been marked as private.
    November 9, 2019 at 3:45 am #1155140
    Rikard

    Hi,

    Thanks for the update. I replied in your other thread already, if your WordPress installation cannot send emails then you have to bring that up with your hosting provider. Something has likely changed on their email server which is causing your problems. Please try and reach out to them directly.

    Best regards,
    Rikard

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