Viewing 10 posts - 1 through 10 (of 10 total)
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    Posts
  • November 5, 2019 at 9:44 pm #1154087
    cnovey

    see private content for info. Thx

    November 6, 2019 at 12:13 pm #1154242
    Rikard

    Hey Clifford,

    Thanks for the login details and sorry for the problem. First off, could you try updating the theme to the latest version (4.6.3.1) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    November 7, 2019 at 2:12 pm #1154647
    cnovey

    Done. Too soon to see if any change will result. I was actually able to update from within the WP interface inside the Enfold theme. So much easier than the ftp method I have needed to use in the past. Thanks.

    November 8, 2019 at 2:50 am #1154802
    Jordan Shannon

    Hi,

    Did you need additional help on this topic?

    Best regards,
    Jordan Shannon

    November 8, 2019 at 6:00 am #1154848
    cnovey

    Yes- I am still getting spam per OP. Thx

    November 8, 2019 at 2:06 pm #1155009
    Victoria

    Hi cnovey,

    Are you using any AntiSpam plugins?
    https://kriesi.at/support/topic/spam-getting-through/page/2/

    Best regards,
    Victoria

    November 8, 2019 at 7:11 pm #1155093
    cnovey

    No. As I mentioned I removed the form entirely and posted the headers. Why am I getting mails sent by contact form still? Thx

    November 12, 2019 at 11:44 am #1155966
    Ismael

    Hi,

    Getting spam even after configuring captcha and even removing the form from my website.

    Did you install a cache and minify plugin? Please make sure to purge the cache, or try to disable it completely. No one should be able to send an email if there is no contact form to send it from. And make sure that there are actually no pages containing a contact form element. You might have a missed a page or two.

    Best regards,
    Ismael

    November 13, 2019 at 10:25 pm #1156545
    cnovey

    Cache and minify? No idea what that is. You have the login if you want to take a look. I am not missing any pages the site is tiny only 6 pages in total. Thx.

    November 18, 2019 at 3:28 am #1157721
    Ismael

    Hi,

    Sorry for the delay. There is still a contact form in the Services page, but the Contact Form Captcha option is not set to “v2” or “v3”. We set the settings to “v3” to enable the Google reCAPTCHA option.

    Best regards,
    Ismael

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