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  • February 15, 2024 at 12:37 pm #1434398
    Leoning

    I do not receive the emails from the form. They are not received in spam or in any folder.
    Wordpress works and sends recovery key.
    I have tried deactivating plugins, I have looked in the spam, but it has stopped working for a long time

    February 15, 2024 at 4:50 pm #1434423
    Rikard

    Hey Leoning,

    Please try the suggestions listed here: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-. If you should need furthe help, then please check the WordPress login details, as they are not working.

    Best regards,
    Rikard

    February 16, 2024 at 11:15 am #1434484
    Leoning

    I have tried the suggestions but it doesn’t work and I have another website that has the same problem with this theme.
    Step again access to WP. Thanks

    February 16, 2024 at 11:38 am #1434487
    Leoning

    At the same time, exactly the same thing happened to me on this other website with the same contact form.
    I have contacted the server and completed all the steps but I think it must be an error when updating the theme

    February 16, 2024 at 6:19 pm #1434534
    Leoning

    Sorry, I think I have solved it and it was a problem that you have to put the same email in the subject as the domain or that seems to have worked for me

    February 17, 2024 at 8:48 pm #1434618
    Mike

    Hi,
    Glad to hear that you have this sorted out, if you have any further questions please create a new thread and we will gladly try to help you. Thank you for using Enfold.

    Best regards,
    Mike

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