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Good Day,
I am having an issue with a clients website with regards to the contact forms:
Firstly, I am having issues with our client website they say that they have not gotten any emails lately from the contact forms and there are people who have indicated that they had made requests via these forms on the website.Secondly, upon clicking submit at the bottom of the form on the website there is no message displayed indicating that the form was sent although I had configured it to do so via the back end, it simply redirects the form to the same page only with out the form, this is for all the forms under the training request section.
Please could you help urgently.
Hey DF-Media1,
Thank you for using Enfold.
The “training-opportunies” page is blank. Did you remove the content? Please create a test page so that we can test the contact forms.
Best regards,
IsmaelHi,
I couldn’t find any javascript errors on the contact form pages. Can you please create us an admin account and we’ll look into it (I couldn’t access the admin dashboard with the login credentials above).
Best regards,
PeterHi,
Apologies hadn’t set the account role to admin i have corrected that and you can now access using provided details as an admin.
Kind Regards
DF-MediaI also have an issue with emails – not sending.
I get a response as the enquirer saying we will be in touch but not a reply to customer
Hi ampmdesignweb2,
Here is an article for you to consider
If you need further assistance please let us know.
Best regards,
Victoria
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