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May 14, 2020 at 1:21 am #1212804
Hello,
the contact form does not send emails. I have deactivated all plugins. Tried different mail addresses. Still nothing happens. Form 7 sends emails without problems. I have tested it. I have also tried all the tips from the enfold documentation and it’s not the fault of my provider. I use the current Enfold version.
No idea anymore ….- This topic was modified 4 years, 7 months ago by docperi.
May 14, 2020 at 3:19 pm #1212963Close this topic. It’s not solved but I will use form7. Unfortunately this takes too long. Currently there is a lot going on in your forum.
But it would be nice to take a closer look at the form in the future. It is not the first time that it does not work. Independent of providers. A pity …May 14, 2020 at 6:53 pm #1212999I had the same problem … Using Form 7 seemed to fix it. I also changed the Email address that the form was sending to. Rather than use the regular email address like (Email address hidden if logged out) , I created an email address with godaddy (my host) like (Email address hidden if logged out) (my web page) and had that forwarded to (Email address hidden if logged out) . One or both seemed to fix the problem.
Just thought I would toss that out.
BTW … Personally, I like Contact Form 7. IMHO, its more robust than the built-in form. Although it does have it’s share of “getting used to” and own problems.
Regards,
Alan
May 15, 2020 at 7:11 am #1213139Hi,
Sorry for the problem. Did you try the suggestions listed here, other than using CF7? https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-
Best regards,
RikardMay 15, 2020 at 11:03 am #1213225Wrote it before …
I have also tried all the tips from the enfold documentationMay 15, 2020 at 7:48 pm #1213413Hi docperi,
Enfold uses php mail() function and it does not work properly sometimes, so it’s better to use an SMTP plugin or some form plugin. Contact Form 7 would likely be the plugin you need since the plugin concentrates on the forms and thus it has more advanced features and you could customize it better.
Best regards,
Victoria -
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