Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #1491669

    I’ve tested a few emails and we don’t get any email sent to us from the contact forms. Any ideas?

    #1491677

    Hey bemodesign,

    Please try these suggestions: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

    #1491683

    Ok, may not be able to use Enfold for forms anymore. Just more work that I wish was easier.

    And if we get the forms to work, is there anyway to view and collect all the Submissions, so we can look back on them and in case we miss any?

    Any suggestions for this?

    Thanks

    #1491690

    Hi,

    Ok, may not be able to use Enfold for forms anymore. Just more work that I wish was easier.

    Why are you not able to use Enfold for forms? Did you check the suggestions in the link I posted, and did any of the steps fail?

    And if we get the forms to work, is there anyway to view and collect all the Submissions, so we can look back on them and in case we miss any?

    There’s no functionality like that in the theme unfortunately, you would have to use a dedicated form plugin which might offer that.

    Best regards,
    Rikard

    #1491696

    Is there any plugins that collect the Enfold submission forms?

    #1491725

    Hi,

    I’m not aware of any plugins like that unfortunately.

    Best regards,
    Rikard

    #1491766

    Seems like a pretty big item, since most websites need a working contact form. Am I the only one that has issues with the submissions? I have around 20 Enfold theme websites and its the main thing that stops me from using the theme more. I really don’t want to do Divi for all my future sites and trying to find solutions here. At least if I could capture the submission, we wouldn’t miss anything if the emails didn’t sent. Or I guess I have to use Contact Form or Elfsight ever time? Thanks

    #1491782

    Hi,

    Did you go through the suggestions in the link that I posted? It’s very likely not a problem with the theme, since we have no reports from other users having the same problem with the current version.

    Capturing submissions likely only works if the from is actually sent, so if sending emails is not working on your installation, then that would likely fail too. We don’t have any plans of implementing such a feature in the theme for now.

    Best regards,
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.