Contact form issue: 'no-reply@mydomain.com' at the top of sent messages

Hi

Recently I am receiving emails from potential customers that DO NOT have their email address in the ‘from’ field. I am using the built-in Enfold contact form

https://www.swarez.co.uk/contact-me/

So how come I get the ‘from’ field populated with (Email address hidden if logged out) ‘ instead of the customer’s email address? It’s not often but it is a potential for lost business as I can’t then contact them back.

My webhost (SiteGround) say everything is fine at server level.

I contacted one person (who left their phone number) and they said they entered their email address properly so something is stripping out that information and replacing it with the ‘no-reply’

UPDATE: I tested with my own Gmail address and it returns the ‘no-reply’… never used to be like this. Can you look into the theme changes please so we can see if something is causing the problem?

Any ideas?
Thanks in advance
Ed

PS – I have already added this code to my child theme functions.php:

add_filter( 'avf_form_mail_header', 'enfold_contact_form_add_replyto', 10, 3 );
function enfold_contact_form_add_replyto( $header, $p1, $p2 ) {
        global $enfold_visitor_from;
        $header .= 'Reply-To: ' . $enfold_visitor_from . "\r\n";
        return $header;
}

• This topic was modified 5 years, 1 month ago by Swarez.