Contact form issue

Changed the admin mail. Does not have an effect to the mail issue.

Is it correct, that there is only one place in the backend to control the mailaddress: in enfold contact form element?

Hi Nikko,

thanks. Maybe. But at first I have to exclude that is there is an error of the website itself. Backend preference: This is the knowledge and expectations that i have too. But that does not explain, that I as a admin receive all the mails. Please have a look in the backend.

Thanks

Hi,

this is the 2. client, that has issues with your contact form. In the first case they get no mails but testmails via contact form were successful. In this case nothing happened incl. there is no success message in the frontend after sending = maybe there is a problem in general with the avia contact form.

Until now I have no answer – please check the backend – It is urgent! Need your support.

Thanks

Thanks Nikko for your fast response. Questions to that

Your testing
After the client told me, that the form doesn´t work, I tested the contact form extensive with the same result: no mails were send. It was hard to change the content of this site, because there were always issues of store and updating the site from the backend… After your testing it seems that it works.
What did you fix on the website? (Why is the frontend in your screenshot in english? Do you change the preferences for the test…)

Your link
Don´t know what you mean with this thread. Mike´s solution fixed a issue with reply to mails …

Thanks

Hi Nikko,

Roger.

To the following recommended code snippet. I do not really understand, why the code is necessary.
1) The mailaddress is identical to the domain.
2) The contact form works in this website and other websites since a long time … What happened?
3) Does enfold contact form issues increase … If – do you have an update?
4) If I use the code – do I have to replace this line or more?
$from = "info@<domain>";

Code:

//have the visitor address in the Reply-To: header instead of the From: header
add_filter('avf_form_from', 'enfold_contact_form_change_from', 10, 3);
function enfold_contact_form_change_from($from, $new_post, $form_params) {
        global $enfold_visitor_from;
        $enfold_visitor_from = $from;
        $from = "info@<domain>";
        return $from;
}

add_filter( 'avf_form_mail_header', 'enfold_contact_form_add_replyto', 10, 3 );
function enfold_contact_form_add_replyto( $header, $p1, $p2 ) {
        global $enfold_visitor_from;
        $header .= 'Reply-To: ' . $enfold_visitor_from . "\r\n";
        return $header;
}