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  • September 8, 2019 at 12:55 pm #1135612
    soniavoice

    It’s very urgent. From last Enfold update our website start to have isuue with contact form. Every hotel page has it’s contact form and form update stared to arrive email with (Email address hidden if logged out) (FROM).
    This morning it’s also impossible send request from contact form. It’s not working at all.
    Please help us as soon as possible because we are having discussions with our customer.
    I give you credential below.

    Try for example to have a look to contact form in this page:

    Simba Beach Zanzibar

    September 8, 2019 at 1:23 pm #1135617
    soniavoice

    Below you can find link to 2 images:
    – contact form setting
    – mail we recived without any cutomer e-mail.

    We don’t know who wrote us and so we can’t answer to request.

    You can find this contact form in Contact page: https://easyzanzibar.com/contatti/

    September 10, 2019 at 3:37 pm #1136577
    soniavoice

    Please it is urgent! Our customers are loosing reservations and we are reciving a lot of complains by them. Please help us as soon as possible.

    September 10, 2019 at 5:59 pm #1136657
    Victoria

    Hi soniavoice,

    Please replace your /enfold/config-templatebuilder/avia-shortcodes/contact/contact.js with the file below.

    Best regards,
    Victoria

    September 11, 2019 at 9:47 am #1136955
    soniavoice

    Ok I try Thank’s!

    September 11, 2019 at 7:22 pm #1137217
    Victoria

    Hi soniavoice,

    Please update to Enfold 4.6.2 and see if the issue persists.

    Best regards,
    Victoria

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