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I have never had problems with the contact form but it is not working now. I tried looking it up in the support section, but can’t find the solution. Any reason why this would occur?
Thx in advance.
Hey fgrippe,
Are you using the latest version of Enfold? Also please add a link to the site/page in question.
Best regards,
Jordan ShannonHi,
Thanks for that, did you try this out? http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/
Best regards,
RikardHi I have the same issue, never had problems before. I installed contact form 7 right away to rule out server and configuration issues. And with contact Form 7 I’m receiving the emails… so not really sure what’s going on. Also the “send” button works fine and success message is displayed correctly.
Okay just checked on a new Enfold installl same issue :/ getting worried now because I have used Enfold for several websites :/
OK I figured it out. One of my hosters does not allow (anymore) emails to be sent from another domain. Because I’m the admin of all the WP installs of my clients, my email address is the main administrative contact in the settings page. With CF7 you can change the “From” address so I changed that to an email adress of the domain. But with the ENFOLD contactform I cannot change the “from” emailadress it uses the main WP admin address.
So maybe you should add that functionality to your form (like CF7) because all “admin” related mails from the website should come to my email address… Or do you have workaround?
Hi Yannick77,
Here are some threads to consider:
https://kriesi.at/support/topic/how-change-the-from-field-in-the-enfold-contact-form/If you need further assistance please let us know.
Best regards,
Victoria
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