Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #1493927

    Hi guys,

    I hope you’re well.

    I’m having an issue with the Enfold contact form across several websites I own. The forms were working fine previously, but have recently stopped sending emails without any changes on my side.

    A few details:

    * All sites are running the **latest version of WordPress**
    * The **Enfold theme is updated** to the latest version
    * I’ve double-checked the **admin email addresses** and settings
    * The contact forms **used to work**, and then suddenly stopped
    * I installed **Contact Form 7** as a test and its emails are sending and being received in my Gmail inbox without any issues

    I’ve gone through the documentation you recommend regarding email delivery and contact forms, but I still haven’t been able to get the built-in Enfold contact form working again.

    Could you please advise

    Many thanks in advance for your help.

    Kind regards,
    Andrew

    #1493936

    Hey Andrew,

    Thank you for the inquiry.

    Have you tried setting a From address or activating an SMTP plugin? You should also try using a different email address to test whether the issue is related to the email provider. Please check the link below for more information on how to troubleshoot contact form issues:

    We would like to check this further, but it looks like you may have forgotten to include the site URL in the private field. Please provide this information so we can investigate the issue further.

    Best regards,
    Ismael

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.