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  • #571403

    Hi,

    we are also seeing this on ours and customers sites. This is new behaviour.

    When the user fills out the Contact form (http://digitalessence.net/contact/), the FROM address is the one set in: Settings General > Email Address and not as entered by the user in the Email field.

    I’ve created a new user for you and provided the details.

    WP: 4.4.1
    Enfold: 3.4.7

    Thanks.

    #572331

    Hey DigitalEssence!

    not sure what you mean. The from address should not be the one the user puts inside contact form by default. Instead it is just the user’s email address, so you have his details. The from address will always be the one from general settings, it’s WordPress’ standard behavior.

    Best regards,
    Andy

    #578002

    Hi,

    thanks for your reply. I’ve done some more testing and this isn’t the case. The default behaviour is that if you press reply to an email sent via a contact form the address is that entered by the person into the form. Not the main WordPress settings address.

    I’ve just tested this with a new install. Copied over the theme – the form worked as expected. Copied over all of the plugins, it still worked. but when exported the database and imported it into my site the form started coming from the WordPress admin email.

    There’s something in the database causing this but heaven knows what.

    #578100

    Hi!

    Glad you got to limit the issue, but seems not to be something related to enfold at all, so not a lot we can do for it.
    Please do let us know if you need anything else, we will be more than happy to assist.

    Best regards,
    Basilis

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