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Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • February 3, 2021 at 11:54 am #1277320
    Marketgnific

    Dear all,
    I am a very beginner in building web sites. I find this Enfold contact form very easy. I have 2 contact forms on the web site and non of them is working. I tested one of them on 4th December and everything was good – I got an email and I also got confirmation on “customer’s” email. I don’t know what has happened. I did that WordPress update a few days ago. As a precaution, I did just backup of the site. Also, I deactivate half of the plugins to see is it something happening there… No.
    Also, I used my private mail as a user profile and for testing contact forms. Now, I want to change this email address. It is said it is pending to be confirmed but nothing is coming to the mailbox.
    If anyone can help, I would very much appreciate it. If more information is needed, I am here.
    Dana

    February 5, 2021 at 2:38 pm #1278025
    Victoria

    Hey Marketgnific,

    Please check the docs here:

    Contact Form

    If you need further assistance please let us know.
    Best regards,
    Victoria

    February 11, 2021 at 9:01 pm #1279860
    Marketgnific

    Thanks. It was helpful. I got the assistance of a hosting provider and then I have turned on CAPTCHA.

    February 12, 2021 at 11:19 am #1279955
    Nikko

    Hi Marketgnific,

    Is everything working properly now on your end?
    Just let us know if you need further assistance on this topic or if we can close the thread. :)

    Best regards,
    Nikko

    February 12, 2021 at 2:13 pm #1280033
    Marketgnific

    Hi Nikko,
    Yes. I will contact you for sure :)

    Best regards,
    Dana

    February 12, 2021 at 4:24 pm #1280092
    Nikko

    Hi Dana,

    Sure, we’ll leave this thread open then :)

    Best regards,
    Nikko

    February 14, 2021 at 9:40 pm #1280441
    Marketgnific

    Hi Nikko,
    this case is closed. I thought in general regarding the Enfold theme.
    You are welcome to close this thread.

    Thanks,
    Dana

    February 15, 2021 at 6:41 am #1280459
    Nikko

    Hi Dana,

    We’re glad to hear that :)
    Thanks again for using Enfold and have a great day!

    Best regards,
    Nikko

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Viewing 8 posts - 1 through 8 (of 8 total)
  • The topic ‘Contact form doesn't work and not able to change email in user profile’ is closed to new replies.