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  • January 7, 2021 at 8:55 pm #1270950
    Bernhard

    Liebes Enfold Team

    Mein Kontaktformular funktioniert nicht…?
    Hab es mit verschiedenen E-Mails ausprobiert und auch bei jeder die Spam-Ordner gecheckt.

    Versenden funktioniert aber die Nachrichten kommen nicht an.

    Bitte um Hilfe
    Danke
    Bernhard

    —————————————————————————————–
    Dear Enfold Team

    My contact form is not working…
    Tried it with different emails and also checked the spam folders for each one.

    Sending works but the messages do not arrive.

    Please help
    Thanks
    Bernhard

    • This topic was modified 3 years, 10 months ago by Bernhard.
    January 9, 2021 at 5:10 am #1271191
    Rikard

    Hi Bernhard,

    Thanks for the login details. Did you verify that your WordPress installation is able to send emails? You can do that by requesting a new password on the login page for example. If it is able to send emails, then please try the following suggestions: https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

    Best regards,
    Rikard

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