June 22, 2015 at 6:41 pm #462979
I have found an issue/conflict with the WooCommerce Tab Manager plugin. You can read more about this plugin here: http://www.woothemes.com/products/woocommerce-tab-manager/
On each of our products there are 2 custom tabs. One for Specs and one for Interface. Each tab will be different for every product. Because the specs and interface are different for every product.
After updating to the most recent version of Enfold I noticed that every time I updated a product and saved changes I would lose the tabs for the product. Meaning, the tabs that I created with the tab manager would not show up on the front end.
I have been in contact with WooThemes support for 2 weeks now. We have verified that the Enfold theme is causing the issue. Why it is causing the issue? I don’t know. They could not figure that out either.
Here is my letter to WooThemes support:
Up till now the tab manager has worked fine. I logged in to change the description for a product. When I saved/updated my changes. I viewed the product on the front end. I did not see my custom tabs anymore. I went back to the edit screen for that product and the checkbox for “Override default tab layout:” was not checked. I checked it, then clicked “Update”. Went back to the front end and the tabs were still not there. I went to the edit screen of the product and the “Override default tab layout:” box was not checked. I did this several times to make sure I was not doing anything wrong. But same result every time.
What is strange is: I went to a completely separate product that had the custom tabs showing. I went to the edict screen and only clicked the update button. Once I did that the custom tabs were no longer active. Just like the first product I worked with.
So the custom tabs are working, but when you click the update button they will no longer work.
Screenshot of edit screen: http://i.imgur.com/YgqP4Wy.png
I wanted to bring this to the theme developers attention so that this may be resolved at some point.June 23, 2015 at 8:17 am #463173
Thank you for using Enfold.
The theme doesn’t modify the tabs to any extent aside from changing its position. You can find this code in the config-woocommerce > config.php:
# # display tabs and related items within the summary wrapper # remove_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 10 ); add_action( 'woocommerce_after_single_product_summary', 'woocommerce_output_product_data_tabs', 1 );
Maybe that info will help them (the woocommerce support) find the issue. I’m sorry but I don’t think we can offer or provide any useful help with this issue since we didn’t develop the plugin.
IsmaelAugust 31, 2015 at 10:19 pm #496131August 31, 2015 at 10:37 pm #496136
I never got any good solutions from the Enfold support team or WooCommerce. So I had to find another solution. I am using YIKES Custom Product Tabs for WooCommerce. It works even better than WooCommerce Tab Manager. Best part about it… it is free! Here is a direct link: https://wordpress.org/plugins/yikes-inc-easy-custom-woocommerce-product-tabs/August 31, 2015 at 10:44 pm #496138
I go it working.
I installed the new version WooCommerce Tab Manager 1.3.1 (for WordPress 4.3)
Then I changed the following things.
As stated here: https://kriesi.at/support/topic/cant-edit-the-woocommerce-tab-manager/
August 31, 2015 at 10:47 pm #496140September 1, 2015 at 6:54 pm #496624
- This reply was modified 4 years, 10 months ago by e9.
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