Tagged: avia editor, error, spinning, wordpress update
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April 25, 2016 at 4:52 pm #621487
Hi guys,
Been working on my site all last night, and I can’t figure out why the Avia Editor on most of my pages is still spinning.
Usually it’s because of a plugin or an old theme version, or a cache problem.I will add the login details and the pages that the editor is spinning below in private.
When I update to 4.5 WordPress my tab, testimonial, and gallery elements broke. I fixed it by adding the code in the functions.php file.
Everything seemed ok, then tried to edit some of my inner pages and the Avia Editor just keeps spinning.I know this is a common problem, I have fixed it a few times but nothing is working this time.
Things I have tried.
Updated Theme
Turned off all plugins, then checked
Updated WordPress
Cleaned Cache on both the website, and computer browser…
Tested on 3 computers, and three browsers…I’m stuck now, not sure what else i can do.
Something is messing with just the inner pages I have added.
The home page, and a few other pages still work. Strange. I’ll keep investigation but I need your help now.Thanks Andy
April 25, 2016 at 4:56 pm #621494added some ides to the other post about this.
check for lingering wordfence WAF entries in your .htaccess files
April 25, 2016 at 5:53 pm #621552I deleted my Wordfence plugin would that help, or would the lines in the .htaccess stay there still.
I’ll take a look.April 25, 2016 at 6:27 pm #621578Nope cleaned out htc access, along with deleting a few plugins.
Keep working on it.April 25, 2016 at 6:53 pm #621590have you tried updating the wordpress core tinymce js files? I found those were corrupted on a site I support. I manually uploaded via FTP and the issues were corrected.
~/your/website/wp-includes/js/tinymce
- This reply was modified 8 years, 6 months ago by BeyondBOLD.
April 26, 2016 at 2:25 am #621817Hmmm, not sure how to do that.
Do I download WordPress, pull out the WordPress tinymce js files and add them FTP?
I try that…Have not heard anything back from support, guess we’re getting lost in the crowd.
Keep working.
April 26, 2016 at 1:16 pm #622091Any further news of this??
I’m having the same issues. With other themes also.
Andy
April 26, 2016 at 3:38 pm #622239thehijinx,
yes, that is right. how did it work?April 26, 2016 at 4:28 pm #622285Hi BeyondBOLD…
No it didn’t fix it. Hmmm I’m not sure I have the skills to try anything else.
I wonder if doing a manual theme update FTP may help? It did it through the API maybe something was missed.Hopefully the Kriesi guys will check it out in the future.
I can’t update half my website because of the spinning Avia Editor.Stumped.
AndyApril 26, 2016 at 4:41 pm #622292Also guys they just updated the Enfold theme, go and do an update :)
Andy- This reply was modified 8 years, 6 months ago by thehijinx.
April 26, 2016 at 4:49 pm #622303did the update fix your problems?
April 26, 2016 at 5:00 pm #622316I had to put this code in the functions file at the bottom again…
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function modify_jquery() {
if (!is_admin()) {
wp_deregister_script(‘jquery’);
wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
wp_enqueue_script(‘jquery’);
}
}
add_action(‘init’, ‘modify_jquery’);——————-
Seems to get things back on track, gonna check the spinner, my guess is no.
fingers crossed.April 26, 2016 at 5:02 pm #622322Nope spinner is going, I’m getting dizzy.
April 26, 2016 at 5:22 pm #622330Hi,
Same issues and tried same thins as you
Wordpress 4.5. + enfold 3.5.4 + code in functions.php (function modify_jquery ……)
I hope support may help ?
- This reply was modified 8 years, 6 months ago by serge esteves.
April 26, 2016 at 5:27 pm #622335I also have the same problem and have had a ticket/thread open for two days on here and still no resolution.
thehijinx, I have done everything that you have done as well and my head is also spinning.
I am also hoping SUPPORT can help us SOON.
April 26, 2016 at 5:43 pm #622343Hi Beyondbold,
I applied the tinymce core wp files and still no luck.
Upgraded the New theme files – no luck
applied the java patch – no luck
de-activated all plugins – no luck.Any other ideas.
April 26, 2016 at 5:50 pm #622353the only thing I can think of without digging into code is to run a virus / malware scan on your site to ensure you don’t have any extra code injected into your files, or extra files being created. I like wordfence personally, but it looks like there might be an issue with it and enfold right now.
April 26, 2016 at 5:55 pm #622359Thanks, I have been running these scans since yesterday. I will continue to run more just to verify again.
Thanks
April 27, 2016 at 2:30 pm #623086Up!
Support! Help ! we are many in this case
Thanks
April 27, 2016 at 3:36 pm #623155I just updated to wordpress 4.5.1 and enfold 3.5.4 with wordfence 6.1.4
wordfence firewall enabled, avia advanced editor spins
wordfence firewall disabled, avia advanced editor works.April 28, 2016 at 2:18 am #623434Agreed, took a day off. Back at it :$
April 28, 2016 at 5:06 am #623477Anyone from Support get a chance to login into my site and see why the Avia is still spinning?
I may have to start a new treat, seems nobody is home on this one lolAP
April 28, 2016 at 5:09 pm #623891Up!
There is someone ?
April 28, 2016 at 5:44 pm #623905have you checked that file permissions are all ok?
April 28, 2016 at 7:50 pm #623956File permissions on the plugin Wordfence? or theme…
I’ll try it, just not sure what you mean.It’s worth a go.
AndyApril 28, 2016 at 11:18 pm #624041I was reading around and found people had issues with file permission setting on some of the core ajax files. figured it might be worth a go with security plugins changing file permissions in some cases to protect the files.
April 29, 2016 at 1:49 am #624073I found a solution to editing the site for now.
I have to rebuild the pages, save as a template… and keep doing it over and over again till it’s right…. Yeah, nightmare.I can’t waste anymore time, I have a business to run.
Thanks for the help, I tried everything and still no solution.
I’ll take another look at those files.
I’m guessing the permissions are still changed even if the security plugins have been deleted.12 support messages over 4 days, and still nobody. bummer.
April 29, 2016 at 2:16 am #624087Thank you, BeyondBOLD! You rescued me after a day of agony trying to figure this out.
I can also confirm that the Avia advanced editor
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spins when the Wordfence firewall is active
works when the Wordfence firewall is disabledApril 29, 2016 at 12:41 pm #624334@thehijinx
I checked your backend and can see the issue with the spinning ALB. Though I can’t reproduce it on my end. You are using quite a lot of plugins and you are using a caching Plugin, so go into plugin’s settings and choose to switch off caching. Deactivate this and all other plugins. Afterwards clear browser cache and hard refresh a few times. Finally check if ALB is working fine again.
If not then there might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/Best regards,
AndyApril 29, 2016 at 3:33 pm #624570Hi,
I understand better the problem:
the fact is that wordpress avia editor works with:
– https://code.jquery.com/jquery-2.2.3.min.js
But the front office don’t (avia animations)
unless with special code in functions.php that reduce jquery version to 1.11.3So avia editor needs jquery 2.2.3.min.js and animations on front office need jquery 1.11.3.min.js to work
So, Is it possible to modify the code in functions.php :
////Bug avia jquery
function modify_jquery() {
if (!is_admin()) {
wp_deregister_script(‘jquery’);
wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-1.11.3.min.js’);
wp_enqueue_script(‘jquery’);
}
}
add_action(‘init’, ‘modify_jquery’);
////By adding (and forcing jquery-2.2.3.min.js for avia editor) :
wp_register_script(‘jquery’, ‘https://code.jquery.com/jquery-2.2.3.min.js’);But only for avia editor in wordpress back office, not for front
Is it possible Moderator or someone else, or another better solution?
PS: i’ve already done all possibilities (deleting and uploading all files by ftp, deactivating all plugins,etc…)
Thanks
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