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  • #757043

    Hello!

    I have some issues with the comment section. I used to use WpDiscuz plugin for some time and after deleting it I have two problems with the original Enfold comments:

    1. When I hit “Reply” to someone’s comment, the form appears only with page reload.
    2. Vertical dotted lines are not center aligned to user’s avatar.

    You could see what I mean on the page shown below.

    How can I fix those issues to get back a clean Enfold comments?

    Thank you very much in advance!

    Regards,
    Artem

    #760012

    Hey Artem!

    1- Can you please try de-activating all active plugins and check if that helps?
    2- Please try adding this code to the Quick CSS section under Enfold > General Styling or to your child themes style.css file:

    .children .gravatar {
        left: -35px;
        top: -10px;
    }
    

    Best regards,
    Yigit

    #762428

    Hello, Yigit!

    Thank you – the code added to Quick CSS helped with the lines’ alignment.

    But de-activating plugins don’t work – the problem with page reloading remains.

    Perhaprs, this can be due to https/SSL usage and I should add some code regarding it?

    Best regards,
    Artem

    #764074

    Hi Artem,

    The problem is that the link attribute href has value and it’s a link, so the browser follows the link as it’s supposed to.

    If you leave href empty, the problem disappears. You might want to check the javascript files, maybe there is still one loading from the deactivated plugin. Or if you you’re using some caching plugin, I would suggest you flush the cache.

    Let us know if you have any more questions.
    Best regards,
    Victoria

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