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Posts
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Hello Kriesi,
I have an issue regarding our blog. At first I deactivated the comments but now we want to activate them, so we thought we did with just checking the boxes of “allow comments”. However, no comment section showed up. We purged the cache, uninstalled Jetpack plugin, but nothing worked. We thought of installing a comment section plugin, wpDiscuz, but it doesn’t work either.
Can you help me, please?
Best regards.
No, we didn’t. When I previewed the post before posting, the comment section was there. Whats more, sometimes we forgot deactivating it so we did after publishing it and it did, but now that we want to activate them, nothing appears.
Hi,
Please provide a link to the site so we can look into this issue further.
Best regards,
Jordan ShannonYes of course, it’s https://pazygratitud.com/blog/
Hi pazygratitud,
Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?
Best regards,
VictoriaHi,
Sorry, it looks as though in the old thread I was able to login, yet this time I was blocked.
I believe this is due to geo ip blocking, and I believe your ip is from Venezuela.
I tried my VPN, but I don’t have Venezuela on it, the closest was Brazil, which didn’t work.
Please ask your webhost to disable the IP blocking so we can assist.Best regards,
MikeOk I’ll create another temporary login. I have to give access to non-hispanic countries, can you tell me which country specifically I have to grant access?
Thank you for your patience
Hi,
Thank you I was able yo login. I found that some of your blog posts have had their comments turned off, to turn on please go to a post and them click the tab “screen option” at the very top of the page. A drop down menu will show, then click the check box “comments” to show the comments field at the bottom of the page.
Then go to the bottom, and click the check box “allow comments” and save.
Best regards,
MikeOh my God, we did not activate the comments in the Screen options, that is why it was not working….
This is embarrassing, thank you so much for the help Mike and Victoria, and for your patience too.
Have a nice day :)
Hi,
Glad we were able to help, we will close this now. Thank you for using Enfold.For your information, you can take a look at Enfold documentation here
And if there are features that you wish Enfold had, you can request them and vote the requested ones here
For any other questions or issues, feel free to start new threads under Enfold sub forum and we will gladly try to help you :)Best regards,
Mike
- The topic ‘Comments not showing in posts’ is closed to new replies.