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  • November 22, 2017 at 11:59 am #880193
    Günter

    Hi,


    @stanbrid

    Do I understand it correctly:

    You mean clicking the button “Preview Changes” on the Edit Page and not the “Live Preview” on the Themes page.

    Is it still messed up after updating the page ?

    Can you give us the shortcode of the page (https://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/) please so we can try to reproduce the problem on our test environment? You can paste it in https://pastebin.com/ and put the link in private content.

    Best regards,
    Günter

    November 22, 2017 at 12:07 pm #880197
    Jake

    Hi Günter,
    I created the thread you ask for: https://kriesi.at/support/topic/equal-height-columns-2/
    Cache is disable, ALB is enable and theme is up to date.
    So really hope you have the time to take a look at the issue.
    Thank you very much!

    November 30, 2017 at 7:03 pm #883529
    Jen

    HI Gunter,

    The problem with the topic of this thread “Columns not displayed correctly after updating to 4.0.7” continues to occur. To recreate the problem I shifted the order of Color Sections, went to Preview, and the problem occurs.

    I took 4 screenshots of “before” and “after” showing the columns in the correct order and then displaying incorrectly in the “Preview Changes” view. They are in the Media Library. The links are below.

    Login credentials and screenshots are in private content.

    Thanks

    December 1, 2017 at 12:42 pm #883863
    Günter

    Hi,


    @stanbrid

    Thanks for pointing at this problem. This is really a bug but only concerning the preview mode.

    If you update the page and then preview, the layout is correct.

    I put it on our todo list and we will try to fix it in the next update.

    Best regards,
    Günter

    January 16, 2018 at 9:23 pm #898158
    Jen

    Hi Günter,

    We are still unable to make changes to our site because the Previews don’t render correctly in the design phase.
    As a business, we can’t wait for an update with a fix.
    Please assist.

    Thank you,
    Nicole

    January 17, 2018 at 1:16 pm #898462
    Günter

    Hi,


    @stanbrid

    The problem with the previews is too complex to be solved in a few lines of code. It should be fixed in the next update we are currently working on.

    As a temporary workaround:

    Wordpress supports revisions, means you can save the page and if you do not like you can discard and switch back to previous versions of the page.

    Sorry for the inconvenience.

    Best regards,
    Günter

    January 17, 2018 at 6:22 pm #898599
    Günter

    Hi,

    For your information: Kriesi released the update today, might take a little time till Theme Forest will publish it.

    Best regards,
    Günter

    January 17, 2018 at 6:42 pm #898616
    Jen

    Outstanding! Thank for you the update Günter and thanks to everyone on your team for addressing this so quickly. Prost!

    January 18, 2018 at 10:20 am #898968
    Günter

    Hi,


    @stanbrid

    Thank you for using Enfold and enjoy the theme.

    I will close this topic for now.

    In case you need further assistance please open a new thread and we will try to help you.

    Best regards,
    Günter

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  • The topic ‘Columns not displayed correctly after updating to 4.0.7’ is closed to new replies.