Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 4, 2022 at 11:45 pm #1350538
    promosapien

    I’m having an issue trying to use a column link. If I go to the column editor, then the advanced tab, then choose column link, and select “page” and choose a page, the column link works.

    However, what I need to be able to do is link to a page anchor on one of the pages, so I need to choose “Set Manually.”

    When I do this, and I enter the page address manually, including the page anchor (ie http://mysite/mypage/#anchor), the anchor doesn’t work. Mousing over the column causes the mouse to reveal the hand icon, but clicking the column does nothing.

    Has anyone else experienced this problem? Any help would be greatly appreciated. Thank you.

    May 5, 2022 at 9:05 am #1350564
    Rikard

    Hey promosapien,

    I can’t reproduce this problem on a test installation. Could you post a link and login details to where we can see this happening please?

    Best regards,
    Rikard

    May 5, 2022 at 12:04 pm #1350604
    promosapien

    I have included link and login info in the private content area. Thank you.

    May 5, 2022 at 1:06 pm #1350611
    Rikard

    Hi,

    Thanks for that. First off, could you try updating the theme to the latest version (4.9.2.2) to see if that helps please? https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update.

    Best regards,
    Rikard

    May 5, 2022 at 7:43 pm #1350674
    promosapien

    Hello Rikard. Thank you for checking into this. I have upgraded to the latest version of Enfold and cleared the cache. In my situation, I had icon boxes in the columns I was trying to add the column links to, so to troubleshoot, I removed the icon boxes from the columns and tested. The links still did not work.

    Next, I changed the column link (http://mysite/mypage/#anchor) by removing the anchor (#anchor). The column link works as soon as the #anchor is removed. However, I have no way of linking to a page anchor if this is the case – and I need to be able to link to a page anchor.

    If you’re able to let me know if there is a fix for this, I would appreciate it. Thank you.

    May 7, 2022 at 11:36 am #1350853
    Rikard

    Hi,

    Thanks for the update. I wasn’t able to reproduce this my local test installation, but I could see it on a live one. The rest of the team was able to see it on their ends too, so I think this is something which we have to fix. I will report this to our developers, and let you know when we have a fix available. Until then you can set the link to open in a new window if you like, since that is working as it should.

    Best regards,
    Rikard

    May 7, 2022 at 11:52 am #1350855
    promosapien

    Thank you for your help Rikard. I appreciate it.

    May 7, 2022 at 8:38 pm #1350892
    Rikard

    Hi,

    No problem. Thank you for your patience and sorry for the problem, we’ll let you know here once we have a solution.

    Best regards,
    Rikard

    May 8, 2022 at 10:28 pm #1350972
    Guenni007

    i do often use that nice plugin: page scroll to id
    mainly because of that function to scroll smoothly to an id by opening first the top of a page – and then scroll to that id with a custom delay.
    This behavior i like most. Next advantage – you can insert an id to be the offset where the scroll position is stopped – with a shrinking header this might be helpful – i put in that setting input field #header.

    see f.e.: https://webers-testseite.de/abcdef-2/ and click the column link

    May 9, 2022 at 9:08 am #1351009
    Rikard

    Hi,

    Thanks for sharing @guenni007 :-)

    Best regards,
    Rikard

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