I have added a colour section with a background image at the top of a few of our pages and this does not display on mobile devices, it just leaves a big blank white space. I have read post on the support forum and tried adjusting the settings, but I cannot seem to resolve the issue.
I notice that if I turn the mobile to landscape a slither of the image is becoming visible.
I have managed to get the images to show by using Scroll, Centre Centre and stretch to fit – but I would rather that the images were scaled to allow a decent section of them to be seen on a mobile – as the current amount it shows is very minimal.
Can you please advise the best way to ensure that these images appear.
This site has just gone live and I need to get this resolved ASAP please.
If you want greater control over the background images in the sections then you could try to duplicate the section and use images better adapted to mobile screens in the new section. You can then hide/show the correct section for the corresponding screen size in the Screen Options tab in the element options.
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