Viewing 14 posts - 1 through 14 (of 14 total)
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  • #1129322

    Hello,
    ive used the codeblock element to add some ads with HTML to my website.
    But since then my Website is broken. Even if i load older revsions the website is still broken.

    The footer is just like “half-width” and also the color section above the footer.

    I cant find the error. Is there any help?

    #1129357

    Hey Igitt23,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #1129360

    Hello. For sure. Thanks for support.
    The bug is on the footer area at the homepage.

    • This reply was modified 4 years, 10 months ago by Igitt23.
    #1129472

    Hi,

    Thanks for the details, though the seem to not be working:

    FEHLER: Ungültiger Benutzername. Passwort vergessen?

    Please check and verify.

    Best regards,
    Rikard

    #1129565

    Hey Rikard,

    im sorry, it should have worked. New credentials are:

    #1129826

    Hi,

    Thank you for the update.

    It works fine when we remove the Blog Posts element. Did you add any custom html to the posts?

    Best regards,
    Ismael

    #1129867
    This reply has been marked as private.
    #1129955

    Hi,


    @logancc
    : Please open a new ticket and post the necessary details in the private field. We’ll check it there.

    Best regards,
    Ismael

    #1129995

    Hey Ismael.

    you are right. If i delete the Blog post Element, the website looks better.

    But if i do so, the footer is not shown on the homepage.

    I have used the codeblock. I pasted there this code wich is shown hiere in Private Content.
    After i pasted the code there, my theme broke. So i went to the admin panel and deleted the Codeblock.

    Since then my website is still broken and i cant see the Codeblock Element.

    Any further tips?

    Best regards,
    Jonas

    #1130122

    Okay, i just deleted the Blog post Element. I think the problem is solved so far.

    Still wondering how this bug was possible. Maybe should get a fix in a newer version of the Theme :)

    But awesome Support.

    Thank you!

    #1130154

    Something is up with the code block throwing out the theme. I’ve added a text box instead and put my shortcode in there and working ok now. Very frustrating.

    #1130155

    so your HTML does work in a normal Text Box?
    Maybe a solution for me too then :)

    #1130189

    Hi logancc,

    Great, I’m glad that you got things working. Did you try that as well @Igitt23?

    Best regards,
    Rikard

    #1130226

    yes, it works now with the normal Textblock.

    But seriously, that shouldnt have happend with the codeblock. It’s 100% a bug that should get fixed in later versions.

Viewing 14 posts - 1 through 14 (of 14 total)
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