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  • #387488


    Images in the ‘Color Section’ on my website are “breaking” (fixed and parallax don’t work) and/or not showing up at all on a dozen pages (out of 54 pgs) and it seems specific to Google Chrome (Version 40.0.2214.93 m on WINDOWS and Version 40.0.2214.93 (64-bit) on MAC-retina). I have loaded the same pages in Internet Explorer (Version: 11.0.9600.17498) and Safari (Version: 8.0.2) and they appear perfectly the way they should.

    The issue seems recent ( noticed about a week ago).
    I have tried to lower image file size and use Incognito mode to no avail. Can you please take a look? I have included links to couple of the pages I’m having issues with. I can send over screenshots if necessary.

    Please let me know if you need any additional information.

    Really appreciate any help.
    Thank you in advance.

    • This topic was modified 9 years, 2 months ago by jgosling1. Reason: added safari browser

    Hey jgosling1!

    I checked your links but they appear to be working fine. There was a bug regarding this that was fixed in 3.0.7. It looks like your using 3.0.8 so it should be fixed now.

    Did you recently update? If so then try clearing your browser cache and view again to see if it happens still.

    Best regards,

    This reply has been marked as private.


    Can you please specify what isn’t functioning properly? i couldn’t note any issues so far.




    Is it only happening on the search result page? can you please create us a WordPress administrator account? post it here as a private reply.


    This reply has been marked as private.

    Hi Josue,

    I am seeing issues as well in Chrome 44 & Safari 5 on fixed background (stretch to fix) and a pretty jumpy scroll on parallax.

    For the fixed background (top center), images are not loading or are loading only in part, real funny looking like.

    Please keep me in the loop for a quick fix!

    EDIT: Should have noted that I just upgraded to WP 4.1, cleared cache, reset everything multiple times and tried different configurations but no luck yet.

    • This reply was modified 9 years, 2 months ago by sethbutler.


    As far as i know the latest version of Chrome is 40. Safari 5 is unsupported.

    Regarding the menu issue, the problem is that the menu needs to be embedded using the ALB fullwidth submenu element otherwise it won’t get render correctly, i’m not sure why this is happening but try adding this to Quick CSS:

    .html_header_top .av_bottom_nav_header .main_menu ul:first-child > li a {
        line-height: 0;
        height: 35px;
    .html_header_top.html_bottom_nav_header #top .main_menu ul:first-child>li:hover{
        position: static;
    .header_color .main_menu ul ul{
        background: transparent;

    Further adjusting may be needed.



    Hi Josue,

    Unfortunately, I didn’t notice any changes after using the Quick CSS. Is there a way I can edit the search page and use the fullwidth sub menu element there? Do I need to edit search.php?

    Also, the header reacts the same way on the blogs while reading posts. If I can use the fullwidth sub menu element there as well, all my issues will be resolved :-)

    Thank you again for your time in this matter!



    you are using quite a lot of plugins and one might cause this issue. Please deactivate all of them and activate them again one by one to find the one causing this problem.

    Best regards,

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