When I use your theme, I see this popup on Chrome and Edge anytime I change the pages. When I change the theme, everything is fine. I just purchased your theme.
Please send us temporary admin logins and a screenshot of the issue in the private content field so we can look into it.
Thanks for that. Could you give us step-by-step instructions on how to reproduce the problem?
Thank you for the update.
Did you install or embed a popup contact form in the site? It’s possible that this is causing the issue. Can we deactivate the plugins temporarily while testing the site?
It looks like the issue is related to the OhMD Chat Widget you added to the Footer – Column 1 widget area in Appearance > Widgets. Temporarily removing it fixes the issue.
Since this is Enfold’s widget area, switching the theme also disables this code. That’s probably why you cannot replicate the issue when you switch to another theme.
To test that, you can switch to another theme, install the Code Snippets ( https://wordpress.org/plugins/code-snippets/ ) plugin and add the code I shared in the private content field as a new snippet.