Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #1424958

    When I use your theme, I see this popup on Chrome and Edge anytime I change the pages. When I change the theme, everything is fine. I just purchased your theme.

    #1424989

    Hey,

    Please send us temporary admin logins and a screenshot of the issue in the private content field so we can look into it.

    Regards,
    Yigit

    #1424990

    Here is the info

    #1425001

    Hi,

    Thanks for that. Could you give us step-by-step instructions on how to reproduce the problem?

    Best regards,
    Rikard

    #1425012
    This reply has been marked as private.
    #1425053

    Hi,

    Thank you for the update.

    Did you install or embed a popup contact form in the site? It’s possible that this is causing the issue. Can we deactivate the plugins temporarily while testing the site?

    Best regards,
    Ismael

    #1425120
    This reply has been marked as private.
    #1425130

    Hi,

    It looks like the issue is related to the OhMD Chat Widget you added to the Footer – Column 1 widget area in Appearance > Widgets. Temporarily removing it fixes the issue.

    Since this is Enfold’s widget area, switching the theme also disables this code. That’s probably why you cannot replicate the issue when you switch to another theme.

    To test that, you can switch to another theme, install the Code Snippets ( https://wordpress.org/plugins/code-snippets/ ) plugin and add the code I shared in the private content field as a new snippet.

    Regards,
    Yigit

    #1425133
    This reply has been marked as private.
    #1425146

    Hey,

    You are welcome!

    Let us know if you have any other questions or issues :)

    Cheers!
    Yigit

Viewing 10 posts - 1 through 10 (of 10 total)
  • The topic ‘Chrome aand Edge popup error: “Leave site? Changes you made may not be saved”’ is closed to new replies.