Viewing 3 posts - 1 through 3 (of 3 total)
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  • June 2, 2015 at 7:47 pm #453351
    pachanights

    Hi

    I’ve stupidly upgraded to woocommerce 2.3.10 without backing up and now I cannot take payment online as my checkout is broken.

    When the customer clicks ‘Place Order’ on the checkout page this error message is shown:

    {“result”:”failure”,”messages”:”
    \n\t\t\t
    We were unable to process your order, please try again.<\/li>\n\t<\/ul>\n”,”refresh”:”true”,”reload”:”false”}

    Can anyone please suggest a way to fix this

    http://www.theunderfloorheatingcompany.co.uk

    many thanks

    June 2, 2015 at 9:37 pm #453393
    pachanights

    FYI, WP and Enfold are both updated to latest version. I’ve tried disabling all the plugins and this hasn’t fixed the problem either

    June 3, 2015 at 9:31 am #453648
    pachanights

    I’ve installed a backup of the site from May 29th which fixed the problem- it looks to have been caused by several plugins after being updated and installing older versions fixed this issue. My advice to anyone who might have this problem is re-install a back and make sure to update EVERY plugin in a test environment first!!

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