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  • #1273994

    Alex Hediger

    Dear Kriesi-Team

    We have bought the Enfold theme – however, I’m just not able to find the Item Purchase Code for the login. The theme was bought by my colleage with the e-mail (Email address hidden if logged out) . I have already installed the theme on our website (construction mode) http://www.camarque.ch.
    Right now I encounter the following problem: If I change the Site Address to get rid of the /wordpress, the frontpage as defined in the Theme Option is not corrctly linking to the selected page (i.e. landing page). I was not able to find anything about this issue in the forum and might thought you could give me some support over this channel (or we can quickly fix our login).

    Best regards,
    Alex

    #1274007

    Hi Alex,

    Thanks for contacting us!

    I searched however your colleague’s email is not in our database. Please contact your colleague and request purchase code so you can register to our forums. If they have already registered, please share purchase code here privately so we can reset the account.

    That being said, you would need to move your site from /wordpress/ to root folder and replace the links from yourdomain.com/wordpress/ to yourdomain.com.

    If you have any other questions or issues, please start a thread on our support forum :)

    Regards,
    Yigit

    #1274097

    Alex Hediger

    Thank you Yigit

    #1274102

    Hi,

    You are welcome!

    Let us know if you have any other questions or issues and enjoy the rest of your day :)

    Best regards,
    Yigit

Viewing 4 posts - 1 through 4 (of 4 total)

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