Hey reyatmadi,
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
Rikard
could you help us update it on our behalf? FTP login same as backend admin
Hi reyatmadi,
Please provide the admin and ftp access, and post it in private content.
Also make sure to have a backup first.
Best regards,
Nikko
Check it below
Hi,
I took a look at your ftp directory and your site, but I don’t see the enfold theme folder on your ftp, but I do see it installed on your site. Is there another ftp address for your site? Please check.
Best regards,
Mike
Please try again with below
Hi,
Thanks for the login, I updated your theme, Please clear your browser cache and check that it is working as expected.
Once you are satisfied please go to /wp-content/themes/ via ftp, and delete these two folders:
enfold-old & enfold-theme
this way only your activate theme folder “enfold” will remain to reduce the confusion the next time you update.
Best regards,
Mike