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December 4, 2018 at 5:00 am #1040553December 4, 2018 at 9:42 am #1040643
Hey reyatmadi,
Sorry for the problem. The update to 4.5 has to be done manually unfortunately, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541
You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/
Also please read this thread: https://kriesi.at/support/topic/updating-to-enfold-4-5-and-validating-personal-token/
Best regards,
RikardDecember 4, 2018 at 11:11 am #1040669could you help us update it on our behalf? FTP login same as backend admin
December 4, 2018 at 7:32 pm #1040870Hi reyatmadi,
Please provide the admin and ftp access, and post it in private content.
Also make sure to have a backup first.Best regards,
NikkoDecember 5, 2018 at 8:09 am #1041090Check it below
December 6, 2018 at 6:28 am #1041503Hi,
I took a look at your ftp directory and your site, but I don’t see the enfold theme folder on your ftp, but I do see it installed on your site. Is there another ftp address for your site? Please check.Best regards,
MikeDecember 6, 2018 at 6:44 am #1041508Please try again with below
December 6, 2018 at 1:54 pm #1041653Hi,
Thanks for the login, I updated your theme, Please clear your browser cache and check that it is working as expected.
Once you are satisfied please go to /wp-content/themes/ via ftp, and delete these two folders:
enfold-old & enfold-theme
this way only your activate theme folder “enfold” will remain to reduce the confusion the next time you update.Best regards,
Mike -
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