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  • October 23, 2023 at 11:19 pm #1423479
    agencymabu

    Hello,

    Enfold is overriding some of our templates provided by The Events Calendar and preventing some options from being selected in the admin dashboard. Can you kindly tell me how to fix these issue?

    In Event Settings, we’re unable to select the Default Events Template and save changes, it does not allow us to select and use this template. We’re trying to remove the sidebar.
    example: https://ncuih.org/event/vax-chat-2023-paths-to-equity/

    The Event Series template is the one that seems to be overridden by Enfold. You can see the duplicate upcoming events block in the footer. We’re trying to remove the sidebar and remove the footer events section on this page here:
    example: https://ncuih.org/series/ncuih-uio-focus-groups-setting-policy-priorities-for-2024/

    We are using the Enfold child theme with these plugins:

    The Events Calendar
    The Events Calendar Pro
    The Events Calendar: Filter Bar
    The Events Calendar: Virtual Events

    Screenshot of the page as-is (broken, extra event listing in footer) https://my.theeventscalendar.com/wp/index.php?gf-download=2023%2F08%2Fncuih.org_series_ncuih-uio-focus-groups-setting-policy-priorities-for-2024.png&form-id=48&field-id=4&hash=5b0ab2f0a742e6b7324e9ad2231be885e53f74c3ccc97d4fc499771000ac0555

    October 23, 2023 at 11:20 pm #1423480
    agencymabu
    This reply has been marked as private.
    October 25, 2023 at 10:28 am #1423664
    Ismael

    Hi,

    Thank you for the inquiry.

    The theme add its own template modifications to the event pages but these can be disabled completely by adding the following code in the functions.php file.

    add_theme_support( 'deactivate_tribe_events_calendar');

    Best regards,
    Ismael

    October 26, 2023 at 9:17 pm #1423836
    agencymabu

    Hello,

    I’ve added that to the functions.php file. This has enabled us to change the Events > Settings > Display > Events template to “Display Events Template”. However, this has not changed the display of the page here: https://dev-ncuih.pantheonsite.io/series/ncuih-uio-focus-groups-setting-policy-priorities-for-2024/

    How can we remove the extra events display in the footer of this page?

    October 27, 2023 at 4:29 am #1423874
    Ismael

    Hi,

    Thank you for the update.

    We just noticed that the site is running an outdated theme version (4.8). We recommend manually updating the theme to the latest version (5.6.8) before making any further modifications.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings and purge the cache to regenerate the scripts and stylesheets. If you encounter any errors after the update that require separate attention, please feel free to open different threads.

    IMPORTANT: Please make sure to create a backup or restore point before updating the theme.

    Best regards,
    Ismael

    November 9, 2023 at 8:22 pm #1425167
    agencymabu

    Hello,

    I’ve updated to the latest version now. Please take a look!

    November 10, 2023 at 3:35 am #1425186
    Ismael

    Hi,

    Thanks for following up.

    We’ve found the following error in the page which seems to be related to the footer.php file. Did you modify this template file in your child theme?

     Undefined array key "footer_option"

    Please make sure to get the latest version of the template file from the parent theme.

    Best regards,
    Ismael

    November 27, 2023 at 11:18 pm #1426564
    agencymabu

    Hello,

    I did not find any footer.php in our child theme.

    The calendar is still showing in the footer:

    NCUIH UIO Focus Groups: Setting Policy Priorities for 2024

    I do not understand where it is loading in from! Please continue to help debug this.

    I have completed all the steps you have given me thus far:

    – add add_theme_support( 'deactivate_tribe_events_calendar'); in function.php in child theme
    – updated theme to latest version
    – turned off compression
    – cleared cache
    – cleared Pantheon page cache
    – tried to change Events > Settings > Display > Events template

    What is the next step to fix this? Thank you!

    November 28, 2023 at 7:28 am #1426580
    Ismael

    Hi,

    We may need to access the site via S/FTP in order check the issue further. Please provide the login details in the private field. Temporarily, you can add this css code to hide the calendar.

    .single.single-tribe_event_series .tribe-common.tribe-events.tribe-events-view.tribe-events-view--summary.tribe-events-view--list.tribe-events--has-filter-bar.tribe-events--filter-bar-vertical.alignwide.tribe-events-pro.tribe-common--breakpoint-xsmall {
    display: none !important;
}

    Best regards,
    Ismael

    November 30, 2023 at 8:59 pm #1426846
    agencymabu

    I’ve attached the login for SFTP and enabled it.

    November 30, 2023 at 8:59 pm #1426848
    agencymabu

    The CSS removed the calendar in the footer (which is good) and the calendar on the main page (which is bad — we want this one to stay)

    December 1, 2023 at 10:13 am #1426867
    Ismael

    Hi,

    Thank you for the info.

    The css code above should not have affected the home page. Please try this code again. 

    .single.single-tribe_event_series .tribe-common.tribe-events.tribe-events-view {
    display: none !important;
}

    Best regards,
    Ismael

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