Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 22, 2019 at 2:57 pm #1150203
    Marketopia2019

    My site is unable to update pages. when i click save in a content box or update page it does nothing. I tried disabling all plugins, updating theme, updating wordpress. This problem has been happening before the latest wordpress update. Using Avia builder

    October 22, 2019 at 3:24 pm #1150211
    gan4ev

    I also have problem with Avia builder. I have a fresh install of Enfold Shop theme – it came with this error on home page:

    Fatal error: Uncaught Error: Call to undefined function avia_wc_get_product_query_order_args() in /home/promobat/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/productslider/productslider.php:603 Stack trace: #0 /home/promobat/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/productslider/productslider.php(200): avia_product_slider->query_entries() #1 /home/promobat/public_html/wp-content/themes/enfold/config-templatebuilder/avia-template-builder/php/shortcode-template.class.php(805): avia_sc_productslider->shortcode_handler(Array, ”, ‘av_productslide…’, Array) #2 /home/promobat/public_html/wp-includes/shortcodes.php(325): aviaShortcodeTemplate->shortcode_handler_prepare(Array, ”, ‘av_productslide…’) #3 [internal function]: do_shortcode_tag(Array) #4 /home/promobat/public_html/wp-includes/shortcodes.php(199): preg_replace_callback(‘/\\[(\\[?)(av_con…’, ‘do_shortcode_ta…’, ‘[av_layerslider…’) #5 /home/promobat/public_html/wp-includes/class-wp-hook.php(286) in /home/promobat/public_html/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/productslider/productslider.php on line 603

    Also, cant update any page from the admin – it says updatet unsuccessful!

    October 23, 2019 at 5:22 am #1150373
    Rikard

    Hi Marketopia2019,

    Sorry for the problem. I see that you are running an old version of the theme, could you try to update to the latest version (4.6.3.1) to see if that helps please? The update to 4.6.x has to be done manually from the version you are running, please refer to my replies in this thread: https://kriesi.at/support/topic/enfold-4-5-theme-update-update-failed-download-failed-a-valid-url-was-not-pro/#post-1021541

    You can either update manually via FTP: https://kriesi.at/documentation/enfold/how-to-install-enfold-theme/#theme-update, or use a plugin to upload the theme zip file: https://wordpress.org/plugins/update-theme-and-plugins-from-zip-file/

    If that doesn’t work then please try to delete the whole theme folder, then replace it with the new version. Make sure that you have backups of the site before starting updating.

    After you have updated then try to activate the Classic Editor in the main page of the theme options.

    Also please read this after you have updated: https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Rikard

    October 23, 2019 at 5:23 am #1150374
    Rikard

    Hi gan4ev,

    Please open a new thread and include WordPress admin login details in private so that we can have a closer look at your site.

    Best regards,
    Rikard

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