Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 31, 2019 at 1:34 am #1123376
    ax2201

    Hi, I can’t update “old” pages anymore made with the AVIA editor.

    Any new page created with AVIA will work fine. A page made with the default editor works also fine (I have made some with the plugin Learndash which used the standard wp editor).

    I have tried disabling all plugins with no effect. I have NOT tried deactivating Enfold.

    I have the same theme and wp version on another website sharing the exact same server environnement, with no issues whatsoever on the other site.
    PHP is 7.1

    The security diagnosis from WP on both sites indicate the same issues (sorry, they are in portuguese):
    1) A solicitação à API REST falhou devido ao seguinte erro.Erro: [] cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received
    2) Solicitações loopback são usadas para executar eventos agendados, assim como por alguns editores de temas e plugins para verificar a estabilidade do código. A solicitação loopback para o seu site falhou, o que significa que recursos que dependem disso não estão funcionando com o esperado.
    Erro: [] cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received.

    I have Sucuri firewall activated on both websites.
    Thank you.

    August 2, 2019 at 12:14 pm #1124139
    Yigit

    Hey,

    Could you please point out the pages you are not able to edit?
    I tried editing random pages on your website but i was able to edit pages and all elements on those pages.

    Best regards,
    Yigit

    August 2, 2019 at 12:53 pm #1124152
    ax2201

    Page that does not work: https://zerodepressao.com.br/ (or any page created with Avia Editor before July)
    Page that works: https://zerodepressao.com.br/test-august-2019/ (page created with Avia in the last few days)

    Other example: https://zerodepressao.com.br/10-maneiras-de-vencer-a-procrastinacao/
    When I switch to the Avia Editor, the main photo disappears. And I can not make changes either. See the screen capture her: https://pasteboard.co/IqOIPMp.jpg

    I’ve recorded a quick video of my screen: https://youtu.be/GASGLJfc3DY

    Thanks

    August 2, 2019 at 1:46 pm #1124168
    Yigit

    Hi,

    I went to Enfold theme options > Select Your Editor and chose “use WP classic editor” and tried adding random element to the bottom of your homepage and it worked. Could you please try again with classic editor?

    Best regards,
    Yigit

    August 2, 2019 at 1:56 pm #1124170
    ax2201

    Thank you, I can make the changes now.
    Please note there still is a problem on this page https://zerodepressao.com.br/10-maneiras-de-vencer-a-procrastinacao/
    In the Layout Builder, the first main photo does not appear and if I update the page in the builder, the photo will not get published.

    August 2, 2019 at 2:01 pm #1124174
    Yigit

    Hi,

    Image element seems broken on the backend. Could you please post FTP logins here privately as well so we can enable debugging mode – https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode ?

    Best regards,
    Yigit

    August 2, 2019 at 2:16 pm #1124177
    ax2201

    Thank you, but there will be no need for that now. I have replaced the image, it is easier for everyone.
    But if I notice other similar problems, I will give you the accesses.
    All the best!

    August 2, 2019 at 2:18 pm #1124178
    Yigit

    Hi,

    You are welcome! :)

    For your information, you can take a look at Enfold documentation here – https://kriesi.at/documentation/enfold/
    If you have any other questions or issues, feel free to start a new thread under Enfold sub forum and we will gladly try to help you :)

    Best regards,
    Yigit

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